Spearhead and safeguard SAP ECC to S4 HANA transition in the GEM region.
Capture, define and translate Business requirements
Perform unit and formal testing including test cases, test scripts and test data preparation, communicate testing results to Corporate IT
Supervise and safeguard the Go-Lives, perform hypercare activities and resolve the issues
Providing high level support and coordination of support for SAP and other Global and Local applications and systems ensuring a high level of responsiveness and satisfaction
Log and manage Tickets for SAP support and Global and Local applications to remediate disturbances in the day-to-day operations
Collaborate with Corporate IT on issue resolution
Manage SAP Users Requests
Identify areas for improvement
Work with department colleagues to deliver solutions
Acting as Subject Matter Expert by providing expertise and support on SAP Business Processes and Systems.
Troubleshooting and diagnosing reported problems and working to understand and correct problems as well as recommending workarounds
Creating and maintaining all required technical documentation
What are we looking for in you?
Education level: HBO level or MBO and a minimum of 5 years in SAP business process experience
SAP Material Management (MM) Sales & Distribution (SD) Warehouse Management(WM) knowledge is a must and EWM is a plus; certifications are an asset.
Experience with minimum 2 SAP full cycle roll-outs
Strong problem resolution and analytical skills
Experience in facilitating the change process
Good written and oral communication skills in English. Knowledge of other European languages is an asset
Knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook) and willingness to learn additional software programs
Pro-active, self-reliant and an effective team player who takes initiative and is creative in finding solutions/ solving problems
Motivated, flexible, accurate and critical and able to work independently
Strong analytical and troubleshooting skills
Ability to work successfully in a cross-functional, global environment
Ability to handle multiple priorities simultaneously