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Roles and Responsibilities
Facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, and/or the standard terms and conditions of the contract. Specifically: Work closely with the Customer, Order Management Specialist, Manufacturing, and Field Teams (e.g., Install, Clinical Education Support, Sales) to effectively coordinate the delivery and installation process.
Develop project plans for assigned projects, which include clear milestones and assignment of project task responsibilities. Create, update, and distribute project documentation, including contact lists, schedules, meeting summaries and action item lists.
Communicate all the requirements and commitments (both verbally and in writing) for each project with GEHC staff and management. Display excellent communication and facilitation skills in management of installation projects.
Provide leadership and direction for GEHC personnel responsible for the project. Participate in weekly meetings (internal and external) to provide direction, advise project status, delegate actions/activities and overall, successfully execute the project requirements. Manage projects in accordance with key performance metrics.
Manage revenue associated with projects.
Act as an effective team coordinator for all matrixed staff.
Adopt a proactive approach to identify risks to project success, engage in mitigation activities to ensure projects stay on track. Proactively resolve and/or escalate issues across functions regarding equipment delivery, installation timelines, site readiness, training schedules, material availability, etc., to meet customer commitments and GE targets for orders, sales, and revenue.
Maintain an accurate list of deliveries with an up to date project list.
Identify, propose and/or participate in development of process improvements for the Healthcare Project Management team.
Required Qualifications
Bachelor’s degree or equivalent technical field experience; or equivalent (defined as High School Diploma/GED and 5 years progressive experience in a technical field or a minimum of five years of Project Management experience
Ability to work effectively in difficult and fast paced environment
Ability to work independently managing multiple projects and competing priorities to meet scheduled completion dates and customer expectations
Demonstrated experience with large-scale project management where deadlines were met on or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience)
Ability to work with and communicate with diverse work partners internal and external to GE and our customers
Ability to work effectively from a remote home office location
Ability to work with and influence fellow team members to achieve mutual goals
Working knowledge of Microsoft Windows and Office Applications
Willingness to travel including overnight stays when necessary
Must have a valid driver’s license
Desired Characteristics
Master's degree or Project Management Certificate
Ability to communicate complex technical issues in a customer-friendly manner
Bilingual in English/Spanish is a plus
Demonstrated customer service experience working in a clinical environment
Ability to provide constructive feedback to installation teams and contractors
Knowledge or experience within the healthcare industry and GE Healthcare products
Proficient in project Management Software (e.g., MS Project, Smartsheets, TaskRay)
Six Sigma certification and/or experience in Lean methodology
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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