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As a Data Center Technician Manager (DCTM), you will lead a team of technicians, providing guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.
Required Qualifications:
High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technology or related experience working with teams
OR equivalent experience.
1+ year(s) experience directing, supervising, or managing others or leading a project.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Additional or Preferred Qualifications:
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until July 19, 2024.
People Management
Datacenter Operations
Service Delivery
Managing Service
Datacenter Work Environment
Physical Requirements (Applies to but is not limited to US-based Data Center roles)
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