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Citi Group Systems Specialist - C05 CHENNAI 
India, Tamil Nadu, Chennai 
11617666

23.07.2024

Key Responsibilities:

  • Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds
  • Ensure adherence to pre-defined SLO requirements for designated requests at a personal and team level.
  • Utilize Microsoft applications for creating and maintaining basic files.
  • Understands the high-level principle behind Information Security concepts and policies; and applies / implements into day-to-day work.
  • Identifies potential compliance issues and raise to management attention.
  • Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.
  • Proven use of discretion and judgment given the subject sensitivity of the work data
  • Ability to manage multiple efforts and adjust priorities with evolving work efforts.
  • Analyzing and finding the key areas for process improvement and creating an action plan for the implementation of the same.
  • Adhere to the defined Risk and Control guidelines and perform the activity within the distinct guidelines.

Knowledge/Experience:

  • Should possess 2-5 years of work experience in an operational/processing environment.
  • Experience in handling Internal/External clients. Ability to deal demanding client expectations.
  • Must be able to use experience to identify possible issues before they arise and to be pro-active in resolving such issues.
  • Must have the ability to multi-task by taking on extra ad-hoc tasks without letting the day-to-day tasks suffer.
  • Ability to work independently within a team environment.
  • Exposure to Access Administration, Information Security, Risk and Control would be an added advantage.
  • Minimum bachelor’s degree
  • Hands on experience in using Microsoft Office Tools

Skills & Competencies:

  • Demonstrated high level of written and oral English communication/Interpersonal/negotiation skills to operate with Global Teams.
  • should be confident, Self-driven, organized, analytical/Problem solving Mindset, able to identify obstacles and find ways to overcome them.
  • An open and participatory style that encourages creativity, cooperation and sharing of information across different teams.
  • Should be flexible with work shifts and be ready to work in different shifts with short notice.
  • Flexibility and adaptability to a fast-paced working environment

Time Type:

Full time

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