Sales Discipline Enablement
- Align with the Specialist Sales Manager on territory and account priorities across the Account Management Team and Customer Success Team, including opportunity management and forecasts
- Ensure the Solution Engineers in the team (covering Infrastructure, Applications, Data, and Software solutions) drive progress through key customer engagement milestones.
- Represent the Solution Engineering team in collaboration with business stakeholders to remove blockers and secure Azure wins across Infrastructure, Databases, Analytics, AI, and Applications.
- Coach and model best practices for the Solution Engineering Team to win customers through unified engagement strategies, skilling initiatives, and seamless transitions to the Customer Success Team and partners.
Change Management
- Lead the Solution Engineers within the team-based model to ensure clarity on the new approach and coordination with other sales functions
- Set team goals to win technical decisions to accelerate revenue and position Microsoft as the preferred platform
- Coach the team to regularly update progress milestones to accelerate deal velocity.
- Develop technical depth across Infrastructure, Data (including Microsoft Fabric), and AI-powered applications to support coaching and modelling of advanced solution capabilities.
- Build team expertise to Level 400 in solution knowledge and Level 300 in architecture across cloud migration, data platforms (Azure SQL, Fabric, Databricks), AI Foundry, application architecture, GitHub, and cloud-native development.
Technical Sales Expertise Coaching
- Ensure the Technical Sales Team leverages all available resources at Microsoft to advance customer engagement milestones.
- Mentor the team on technical whiteboarding and mapping business processes with customers.
- Collaborate with Global Black Belt Managers to escalate technical blockers to engineering teams for timely resolution.
- Build and maintain executive stakeholder support to remove internal and external barriers