Intuit Manager Fraud Risk 

United States, California, Mountain View 

113395862

developing and executing short and long-term strategic and tactical plans across all products to improve our security posture against fraud and abuse in the evolving online threat landscape.

• Lead a high-performing team of fraud and risk data analysts by providing real-time coaching and best practice guidance to team members relating to their daily work as well as growing their careers
• Lead strategic initiatives with measurable milestones and impact to KPIs, including regular reporting to inform key leaders of progress and outcomes
• Act as a strategic partner across Intuit product development, product management, legal, investigations, data science, and other teams for fraud/abuse prevention solutions throughout the fraud lifecycle of detection, investigation, remediation, and prevention
• Combine historical data with strong subject matter expertise and intuition to create and execute strategies to achieve short and long-term objectives at scale
• Deliver verbal and written briefings to senior/executive leaders and key stakeholders in a compelling and data-backed fashion
• Provide guidance and oversight in raising awareness of broader fraud and product issues, and driving toward automated solutions
• Stays abreast of fraud trends, emerging fraud threats, and new system/tools to help bolster fraud prevention/detection capabilities
• Own and assess your team’s progress toward established performance goals

INSERT PAY RANGES – for example:

Bay Area California $195,500 - 264,500

• Bachelor’s degree in business analytics, information systems, security or related technical field
• 7+ years of professional experience on/leading policy or analytics teams in a compliance, security, risk, or financial fraud environment
• Knowledge of the US tax system and identity theft fraud schemes is desirable
• High level of proficiency manipulating and aggregating data in both standard and non-standard formats from a variety of sources. Big data skills (ex., Databricks, Athena) and strong SQL skills are required
• Data analysis experience in Python or comparable language preferred
• Expert in producing user-friendly data visualizations and adept at communicating with data
• Skilled in collaborating with Data Scientists to develop real-time predictive models and complex AI-based solutions
• Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes
• Ability to understand and demonstrate empathy for opposing points of view on highly complex issues
• Excellent written and verbal communication skills; ability to succinctly communicate technical and business requirements, business cases and other findings across organizational levels
• Proven ability to use productivity/collaboration tools such as MS Office, Google Suite, and Slack

Competencies:

• Demonstrates strong and effective leadership skills and ability to operate comfortably within a complex cultural and global environment
• Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
• Ability to maintain composure under pressure and make sound decisions
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Provide suggestions and demonstrate problem solving abilities
• Understanding of how businesses operate (both internal and external) and results oriented with the ability to identify the long-term effects of decisions /solutions on customers and the business; Establishes effective partnerships with key stakeholders and has established working relationships that enable self-direction in gathering requirements and scoping work; ability to balance adherence to Intuit Security Principles with Business growth
• Working with leadership, develops project scope and goals from high-level objectives; receives direction in terms of the desired outcome or strategic objectives
• Proficient at identifying hidden problems and shows ability to make connections among previously unrelated notions. Uses knowledge, creativity and company practices and priorities to obtain solutions to complex problems
• Strong collaboration skills and ability to positively influence teams through a climate of change
• Results oriented with the ability to identify the long-term effects of decisions /solutions on customers and the business
• Proficient in the use of a personal computer and its applications, either Windows or Mac