Supervise teams within the software development function
Responsible for one or more product areas for Verint’s Enterprise product suite
Develop and implement software development plans, processes, and procedures and ensures they are adhered to
Design, implement, and test complex software applications
Lead in team activities – Requirements gathering & analysis, Design/Architecture/Implementation/Testing and the related reviews
Collaborate with other departments to prioritize software development needs including design, development, and documenting and testing new and existing software
May serve in a scrum master role as part of the agile software development process
Ensure the team achieves the agreed timelines and milestones, reliability & performance, quality measures and meets the overall acceptance criteria of their responsible product areas
Evaluate results with stakeholders to determine if organizational objectives are being met
Analyze and resolve software development issues and needs in terms of the software's full life cycle
Perform root cause analysis
Act as a point of contact and escalation for the team/function
Minimum Requirements:
BS in Computer Science, Software Engineering or other related degree
8+ years of software development experience
2+ years of Team Lead experience
Strong Proficiency in Java server-side programming
Experience with designing and building fault-tolerant, highly-available, distributed systems
Familiarity with standard concepts, practices, and procedures within software design and development
Experience in Object Oriented analysis and design
Strong troubleshooting & debugging capabilities in an agile software development team environment
Detail oriented and highly organized with the ability to manage multiple priorities and parallel projects
General understanding and proven real-world design experience with server-side fundamentals (multi-processing, multi-threading, inter-process communication, disk I/O, network I/O, memory allocation, etc.).
Successful completion of Verint’s background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification
Preferred Requirements:
Advanced degree preferred
Experience with CTI (Computer Telephony Integration) and telephony systems
Experience with private/public cloud platforms AWS, Azure or GCP
Ability to prioritize and delegate tasks across team boundaries and/or geographically dispersed teams
Excellent organization, time management, and project leadership skills
Excellent written and verbal communication skills
Adheres to strict deliverable deadlines while able to multi-task