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Playtika LiveOps QA Specialist Poland 111581893
19.11.2024
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Responsibilities:
- Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
- Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
- Works on ongoing improvements of operation systems with development teams
- Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
- Acts as a focal point for Operations in feature development processes, as a part of task forces
- Feature rollout and production monitoring after delivery on Production
- Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
- May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.
- Communication: - Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc. - Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings
- Work with test devices, utilities: - Jira - Confluence - MS Excel - Charles - DB (Vertica, Data Grip) - Testrail - Mobile Platforms - Browser console - ADB/ Android Studio, XCode
- High proficiency in using Excel
- Logical thinking
- Mobile-specific knowledge and experience in mobile testing
- Familiarity with the studio's game and features
- Ability to use different software - Back office software, wiki, project management software
- Basic knowledge of SQL is an advantage
- Availability and ability to work around the clock when needed
- Has a customer service mindset
- Soft Skills: Detail oriented, works well under pressure, independent, takes initiative, responsible and not afraid of having ownership, customer orientation
- You’ll join a team of leaders in the field, and enjoy amazing benefits, some are listed below:
- A competitive salary and performance-based bonuses;
- Hybrid working mode: Two days from our office, located in the heart of Warsaw (Browary Warszawskie), and three days from anywhere, per week
- All you can eat! Breakfast, lunches, desserts, snacks and much more in our Playtika-only cafeteria
- Access to PlaytiCafe where all of your coffee (and other refreshments) dreams come true;
- Six “Power Up” long weekends for all, and additional day off for your birthday month;
- Private medical healthcare and three additional sick leave days;
- A wellness program in the office: yoga classes, massage chairs and zerobody room;
- Gaming room with a variety of activities;
- Flexible working hours and monthly happy hours;
- Work permit assistance for employees;
- Corporate celebrations, team buildings, and fun activities.
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