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IBM Industry Specific BPO 
Japan, Tokyo 
111501762

24.06.2024

Your Role and Responsibilities
  • Lead Business Process Outsourcing (BPO) projects for domestic corporate clients in the areas of indirect operations such as accounting, human resources, purchasing, and sales back-office operations.
  • Acquire new projects.
  • Lead the validation of the feasibility of Business Process Outsourcing (BPO) as a solution for business transformation, from new business design and execution plan development to the transfer of outsourced business operations and implementation of technology solutions.


Required Technical and Professional Expertise

  • Experience in sales, PM, or as a consultant.
  • Experience in BPO business.
  • Experience in sales of services (able to communicate with customer executive level) or delivery experience in a business company.
  • Able to accurately understand customer needs and issues, and to plan solutions with a sense of speed and responsibility.
  • Able to manage the progress of projects while communicating well with internal sales staff in charge of customers. Talent Transformation Consultant.

Preferred Technical and Professional Expertise

  • Experience in corporate sales.
  • Ability to communicate with customer CxO.
  • Presentation skills.
  • Ability to prepare documents.