Netflix Technical Program Manager - Support 

United States, Oregon 

111484119

Responsibilities:

• Define and lead multiple cross-functional programs, in collaboration with product, engineering, design, and operations, that deliver impactful technical solutions.

• Provide deep domain expertise to form technical strategies with engineers, identify gaps in solutions, debate technical approaches and weigh-in on product vs technology tradeoffs.

• Simplify ambiguous problems into tangible work streams and drive strategic alignment across organizations to deliver impact.

• Drive engagement with cross-functional partners to ensure technical solutions will meet the business needs of a large group of partners and lead to successful utilization and outcomes.

• Own regular communication to senior Netflix management, partners, and stakeholders.

Requirements:

• 7+ years of technical program management experience

• Must have operations & support domain experience(IT, HR, etc) with deep understanding of developing strong technology experiences for both employees and support agents.

• Proven experience driving large-scale software projects, managing the definition of technical strategies, and building long-term scalable solutions

• Highly skilled, experienced, and enjoys orchestrating multiple programs with many moving parts and creating partnerships with cross-functional teams

• Excellent written and verbal communication skills, including the ability to clearly articulate business impact and technical constraints tailored to the audience

• Self-starter who enjoys tackling 0 to 1 problem spaces and quickly making meaningful progress on business problems

Job is open for no less than 7 days and will be removed when the position is filled.