Elastic Partner Ops - AMER 

United States 

109572671

Partner Onboarding & Offboarding:

• Oversee the complete onboarding process, including contract execution, documentation, and system setup.
• Manage end-to-end offboarding, ensuring accurate system deactivation and compliance.

Timecard & Compliance Management:

• Ensure adherence to timecard compliance and governance policies.
• Monitor and enforce accurate partner time tracking.

Financial & Procurement Operations:

• Manage the full lifecycle of purchase orders, from creation to tracking of consumption (Microsoft systems).
• Oversee Statement of Work (SOW) and Work Order generation, ensuring signature compliance and governance.
• Process and reconcile invoices, including validation of travel and expenses (T&E).
• Collaborate with finance teams to resolve billing discrepancies.

Data & Reporting:

• Ensure data accuracy in Partner-related reports and dashboards.
• Generate reports on partner utilization, performance, and compliance metrics.
• Maintain accurate Partner records in the Professional Services Automation (PSA) system.
• Maintain accurate Partner planner hours in PSA.

• Facilitate communication between internal teams and external Partners to ensure seamless operations.
• Coordinate with Strategic Sourcing for procurement-related needs on an ad-hoc basis.

• 1-2 years of experience in partner/vendor management, procurement, finance, or a similar operational role.
• Understanding of contract management, invoicing, and compliance processes.
• Proficiency in managing purchase orders and monitoring financial consumption.
• Excellent analytical skills and attention to detail.
• Strong communication and collaboration abilities to work effectively across teams.
• Familiarity with PSA tools, Google tools, Tableau or similar reporting tools is a plus.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$89,100—$140,900 USD

$106,800—$168,900 USD