Wells Fargo Teller Full Time Napa Sonoma 

United States, California 

109391907

In this role you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

• Complete operational activities while minimizing risks under established policies

• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

• Receive direction from managers and exercises judgment within defined policies and procedures

• Escalate questions and issues to more experienced roles

• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

• Identify information and services to meet customers financial needs

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems

• Ability to educate and connect customers to technology and share the value of mobile banking options

• Ability to interact with integrity and professionalism with customers and team members

• Experience working with others on a team to meet customer needs

• Cash handling experience

• Ability to follow policies, procedures, and regulations

• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

• Well-organized, independent and able to prioritize in a fast-paced environment

• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• This position is not eligible for Visa sponsorship

Posting Location(s):

• 1235 Stratford Ave., Dixon, CA 95620

• 601 Jackson St., Fairfield, CA 94533

• 901 Main Street, Napa, CA 94559

• 6585 Oakmont Drive, Santa Rosa, CA 95409

• 5 Padre Parkway, Rohnert Park, CA 94928

• 3255 Jefferson Street, Napa, CA 94558

• 480 W. Napa Street, Sonoma, CA 95476

• 3061 Alamo Dr., Vacaville, CA 95688

• 1107 Main Street, St. Helena, CA 94574

• 120 Browns Valley Parkway, Vacaville, CA 95688

• 2401 Waterman Blvd., Fairfield, CA 94534

• 6484 Washington St., Yountville, CA 94599

Pay Range

$20.00 - $25.14

11 Sep 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.