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Wells Fargo Teller Full Time Napa Sonoma 
United States, California 
109391907

18.08.2024

In this role you will:

  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

  • Complete operational activities while minimizing risks under established policies

  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

  • Receive direction from managers and exercises judgment within defined policies and procedures

  • Escalate questions and issues to more experienced roles

  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

  • Identify information and services to meet customers financial needs

Required Qualifications:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Customer service focus with experience handling complex transactions across multiple systems

  • Ability to educate and connect customers to technology and share the value of mobile banking options

  • Ability to interact with integrity and professionalism with customers and team members

  • Experience working with others on a team to meet customer needs

  • Cash handling experience

  • Ability to follow policies, procedures, and regulations

  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

  • Well-organized, independent and able to prioritize in a fast-paced environment

  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

  • Ability to work a schedule that may include most Saturdays

  • This position is not eligible for Visa sponsorship

Posting Location(s):

  • 1235 Stratford Ave., Dixon, CA 95620

  • 601 Jackson St., Fairfield, CA 94533

  • 901 Main Street, Napa, CA 94559

  • 6585 Oakmont Drive, Santa Rosa, CA 95409

  • 5 Padre Parkway, Rohnert Park, CA 94928

  • 3255 Jefferson Street, Napa, CA 94558

  • 480 W. Napa Street, Sonoma, CA 95476

  • 3061 Alamo Dr., Vacaville, CA 95688

  • 1107 Main Street, St. Helena, CA 94574

  • 120 Browns Valley Parkway, Vacaville, CA 95688

  • 2401 Waterman Blvd., Fairfield, CA 94534

  • 6484 Washington St., Yountville, CA 94599

Pay Range

$20.00 - $25.14

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

11 Sep 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.