Bachelor's degree or equivalent practical experience.
10 years of experience in technical project management, stakeholder management, solution engineering or technical consulting, and 4 years of experience in technical leadership.
Experience building integrations using Python, Node.js, Go, or Java.
Experience building conversational applications.
Ability to communicate in English and Swedish fluently to support client relationship management in this region.
Preferred qualifications:
Experience with contact center technologies and platforms or Cloud Contact Center solutions.
Experience with modern cloud architectures and technologies.
Experience in responding to RFI/RFP.
Passion for building reusable assets like demos and high level architecture as part of training and enablement programs.
Flexible working hours to accommodate different time zones.