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In this role, you will:
Bring your training creation and delivery expertise to our Go to Customer teams by: Continuing to influence and enhance our culture of “Never Done” continuous learning by delivering enablement programs for all go-to-market employees. These programs include but are not limited to: New hire on-boarding (30/60/90 day training plan), Seller technology admin and coaching, Sales Competencies and Coaching programs and Certification programs aligned to key business strategies
Proactively identify key areas for improvement through coaching, training, process, and/or systems
Measure and report on the effectiveness of Growth Development (enablement) investments and new hire programs
Execute the enablement plans to provide the best ROI from the available budget
Influence regional and global strategy by working cross-functionally with People Development, Marketing, Product, Engineering and other internal stakeholders to gather feedback and share insights on a regular basis in order to to constantly enhance enablement programs and activities,
Maintain all regionally based systems and processes
Tackle tasks independently and excel at working collaboratively
The skills you’ll bring include:
5+ years of direct experience in Sales/CS Enablement, Direct Sales, Customer Success, Learning and Development, Channel Account Management or Product Marketing role
Background in software sales team strategy, the customer life cycle, training and enablement - SaaS experience strongly preferred
Experience with facilitating programs and delivering content in-person, remotely, and electronically
Ability to marry art and science to articulate the ROI of each training program
Proven global experience working in a distributed team
Humor, high emotional intelligence, humility, and true team player mentality
Demonstrated ability to improve sales and customer success team metrics and goals
Keen understanding of sales process design and related outcomes
History of affecting change in a dynamic, fast paced, results-oriented environment
Demonstrated strong organizational, analytical & problem solving skills
Experience in motivating and influencing individuals at all levels of the organization
Ability to build relationships with key stakeholders in a complex environment
Experience with SalesLoft, Gong, Highspot and other enablement technology a plus
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