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Microsoft Critical Environment Operations Manager- Electrical Engineering 
Taiwan, Taoyuan City 
107182296

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Required/minimum qualifications

  • Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience
    • OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience
    • OR High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
    • OR equivalent experience.
  • Technical experience with Power Systems in a Critical Environment (e.g. Hi-voltage/medium voltage, 3 phase/single phase transformers, breakers etc.).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or preferred qualifications
  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • OR equivalent experience.
  • 1+ year(s) of people management experience.
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications for the role until October 28, 2025.


Responsibilities

Responsibilities:

  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Electrical engineers and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Develop and deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance collaborative working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build standard practices across the entire datacenter portfolio
  • A desire and capability to learn, grow, and develop new skills
  • Empower a culture of safety, security, and compliance in all aspect of data center activities
  • Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.
  • Understand the design and functionality of your datacenter
  • Support 24x7x365 on-site datacenters operations and electrical infrastructure
  • Act as the technical authority for on-site operations related to a large-scale mission critical electrical system, design, and functionality
  • Establish and coordinate maintenance and safety procedures, maintaining highly redundant electrical designs
  • Managing the electrical infrastructures throughout datacenter campus ranging from a single large capacity facility, to several smaller ones
  • Embody ourand

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