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MSD Clinical Research Associate Manager CRA 
Vietnam, Saigon 
105764702

30.06.2024

Job Description


Responsibilities include, but are not limited to:

  • Work allocation, staff development and performance appraisal.
  • Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.
  • Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.
  • Interacts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.
  • Attend local Investigator Meetings if requested to.
  • Interface with GCTO partners on clinical trial execution.
  • Escalates site performance issues to CRM and Clinical Research Director CRD.
  • People and Resource Management:
  • Manage CRA – career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions.
  • Support and resolve escalation of issues from CRAs.
  • Liaise with local HR and finance functions as required.
  • Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work.
  • Provides training, support and mentoring to the CRA to ensure continuous development.
  • Ensures CRA compliance to corporate policies, procedures and quality standards

Experience Requirements:

  • Minimum of 5 years´ experience with in Clinical Research
  • Minimum of 3 years’ experience as CRA monitoring clinical trials
  • Line management experience preferred or at the minimum team leader experience

Educational Requirements:

  • Bachelor’s degree in Science
  • Advanced degree, (e.g. BA/BS or higher) with a strong emphasis in science and/or biology is preferred.

CORE Competency Expectations:

  • Ability to work independently and in a team environment
  • Excellent people management, time management, project management and organizational skills
  • History of strong performance
  • Skills and judgment required to be a good steward/decision maker for the company
  • Fluent in Local Language and business proficient in English (verbal and written)
  • Excellent working knowledge of all applicable ICH/GCP regulations and Good Documentation Practices and ability to work within these guidelines
  • Expertise in and excellent working knowledge of core trial management systems and tools

Behavioural Competency Expectations:

  • High emotional intelligence
  • Strong leadership skills with proven success in people management
  • Excellent interpersonal and communication skills, conflict management
  • Demonstrated ability to build relationships and to communicate effectively with external customers (e.g. sites and investigators)
  • Influencing skills

Current Contingent Workers apply


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.