Capital One Manager Process Management Technology Risk Finance Tech 

United States, Virginia, Arlington 

104917205

Center 2 (19050), United States of America, McLean, Virginia Manager, Process Management, Technology Risk (Finance Tech)

As a Process Manager in Finance Tech, you will support the Well Managed Operational Excellence team by providing professional risk judgment that enables Finance Tech and its partners to tackle major company challenges. In this role, not only will you lean into your risk, analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable our Finance business partners to continue to be well managed by reducing risk while improving efficiency and control effectiveness.

This individual will lead and engage in critical organization initiatives and projects and must be able to effectively communicate with Tech teams and influence partners across several functional areas, including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. The Process Manager will drive and motivate others in delivering flawless execution of process improvement projects and reporting requirements. Knowledge of how to navigate regulatory requirements, as well as the development and management of process controls, will be critical to maintaining a well-managed process.

Responsibilities:

• Support senior Technology leadership to develop well-managed documentation and reporting to support organizational needs and goals

• Work with our partners and stakeholders to proactively plan and communicate upcoming enterprise initiatives and monitor progress and impediments

• Support Risk Management activities by tracking and resolving process breakdowns, issues and risk events across Finance Tech product domains

• Manage and monitor enterprise tools to ensure enterprise requirements are in compliance with policy and standards

• Promote strategic vision and execute tactical operations to enhance the well-managed culture across Finance Tech

• Proactively engage team members and project leads to ensure system changes or enhancements consider Tech controls and Tech standards before implementation

• Utilize data analysis to conduct process improvements in helping drive efficiencies throughout the organization

• Proactively monitor Finance Tech compliance, resiliency, and Identity Access Management metrics, developing the metrics that are measured and analyzed

• Identify and implement continual Tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction

• Champion ideas related to process automation and the consideration of relevant or emerging technologies as a means to mitigate risks

• Support the Finance Tech team as the subject matter expert for identity access management across the technology landscape

• Manage the Enterprise resiliency process for Finance Tech ensuring teams are prepared, participate and communicate with leadership on status and root cause analysis on any issues identified

• Partner with key stakeholders and develop data governance framework and performance metrics to be implemented and communicated in Finance Tech

Basic Qualifications:

• At least 4 years of experience in project, process, audit, or risk management

• At least 2 years of experience working with technical data management teams

Preferred Qualifications:

• Bachelor's Degree

• 6+ years of experience in project, process, audit, or risk management

• 3+ years of experience driving process improvements with cross-functional teams

• 2+ years of experience presenting to senior leadership

• 2+ years of data analysis experience working with SQL or other data extraction tools

• 1+ years of experience working with Product and Technology delivery teams

• Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA), Certified Information Systems Security Professional (CISSP), Project Management Professional Certification (PMP)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.