Ford America 's Mfg Systems Process Manager 

United States, Michigan, Dearborn 

104549244

The America’s VO/PTO Site Process Manager (SPM) is responsible for:

- the First Point of Contact (FPOC) when Site Management (SM) at America’s VO/PTO plants need assistance with issue escalation and resolution

- FPOC for information gathering / dissemination to/from plants, e.g. for SM strategy and implementation. The SPM is responsible for helping the sites to coordinate all IT services, including the planning, implementation and support of all IT systems and physical infrastructure. The SPM is the escalation contact for IT incidents - depending on the sites; this may include 24X7 operations and support of critical business functions. This position is a demanding, highly visible position that requires strong leadership and technical skills, and frequent off-hour, weekend, and holiday work.