Intuit Staff Software Engineer- SRE 

United States, California, Mountain View 

103918682

• 5+ years of related experience with software development team, reliability or engineering excellence experience preferred
• Expert in one of the following: Automation, Monitoring tools, Cloud Operations
• Solid AWS experience
• Solid and comfortable with backend or full stack coding and scripting: strong experience with Java/J2EE, Go, Python, REST, SOAP, JSON
• Skilled in software development lifecycle processes. Experience with SCRUM and Agile Development
• Knowledge of current trends and best practices in the modern SaaS technology landscape
• Experience in leveraging Amazon Web Services for building scalable applications
• High adaptability and flexibility
• Work well under pressure
• Easy to work with: you communicate well, collaborate, and harness people around you during crises
• “Do whatever it takes” attitude
• Have a passion for working on systems that are highly reliable, maintainable, scalable, and secure
• High energy, self-starter with a positive mindset and with a "can do" attitude
• Years experience in Fintech with large-scale payment systems

Operational Excellence:

• Proactively identifies and resolves product stability issues, thereby improving quality and availability
• Expertise in designing and implementing advanced CI/CD and automation/resiliency concepts such as Progressive Rollouts and Failure Modes and Effects Analysis (FMEA)
• Identifies and drives resiliency, cost optimization, and process improvements
• Manages and performs on-call duties to ensure operational excellence and quick resolution of production incidents

Software Fundamentals:

• Writes and reviews code to eliminate complexity while ensuring security, scalability, performance, testability, resiliency, and maintainability
• Expert at diagnosing and resolving cross capability issues, with a focus on tooling and observability
• Enhances test coverage including unit tests, end-to-end tests, and integration tests to maintain production system robustness
• Experience with metrics, monitoring and alerting tools such as Splunk, Wavefront, AppDynamics, Prometheus, and Pagerduty

Design and Architecture:

• Promotes standard practices for tooling, monitoring, and observability
• Develops tools that focus on improving system observability, including metrics, logging, and tracing

Communications:

• Ability to convince people of their design, especially for tooling and observability solutions that ensure system reliability and performance
• Is receptive to feedback from peers and acts accordingly, particularly in high-pressure incident resolution scenarios
• Collaborates with other team members to solve problems more effectively, emphasizing cross-functional collaboration during production incidents
• Demonstrated ability to explain complex technical issues to both technical and non-technical audiences