Citi Group Payroll Benefit Operations Manager 

Malaysia, Penang, George Town 

103743212

Responsibilities:

• Responsible for directing and planning the day-to-day operations of group Payroll Benefits, Allowance and Retirement programs like as group Mediclaim, life insurance, Leave travel, Company Car , Child care , Meal and other flexi benefits including Defined Benefits and contribution schemes like as NPS ,Provident Fund, Gratuity and Pensions.
• Responsible for ensuring appropriate controls are in place and all processes are maintained in an audit ready state at all times to meet compliance and corporate governance standards.
• Regular and timely liaison with Payroll partners , Benefit Partners, HR Partners and Retiral & Benefits Vendor partners across the cluster to ensure good governance and controls in the existing process.
• liaising with LIC and EPFO to resolve key disputes.
• Holds comprehensive knowledge of Payroll and Retiral taxes and liaising with tax partners to curb notices and demand.
• Performing End to End responsibility of Checker and controller for headcount reconciliation and Payment related to Benefits, Heath insurance, allowance, Gratuity, Pension , Provident fund and Actuarial Headcount .
• Actively participates in discussions to simplify, streamline, re-engineer, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost. Contribute to a culture of continuous improvement within HR Ben OPS to support achievement of productivity goals.
• Accountable for coordinating and managing the entire Benefits management function while meeting all accuracy, timeliness, satisfaction and NPS metrics.

Qualifications:

• Strong knowledge of payroll and Benefits program including statutory rules and regulations.
• Must have at least 7 to 10 yrs. experience in managing Payroll and Benefits.
• Must have experience in managing headcount more than 8K employees .
• Must have equivalent experience and knowledge of Retirement benefits and taxes
• Should have sound knowledge of payroll systems and logics -Workday/ERP

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

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