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Walmart Software Engineer III - Production Support United States, Arkansas, Bentonville 102886774
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What you'll do...
We are looking for Operational Tech lead who will be required to solve critical problems for Global Integrated Fulfillment application's Production Support function. This Global Integrated Fulfillment function provides software solutions to Walmart associates for Picking and Dispense while serving our customers across chain of stores.
What you'll do:
Be Single point of contact for Level 2 and Level 3 trouble shooting and issue resolution, Root cause analysis, and fix recommendations for the long term.
Provide Technical solutions to support Engineers who will provide round the clock support collaborating closely with Stakeholders in US.
Should be very effective in standup the support team at a faster pace, so that Development team can focus on product development.
Audits complex critical systems delivery for business processes.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans.
Should be able to do the RCA and pinpoint the issue for SMEs to provide code fix.
Models compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity.
Provide and support the implementation of business solutions
Reduce the impact of application and infrastructure failures on business delivery.
Support Field Support area of responsibility, developing tools, automation, monitoring and alerting solutions across applications and infrastructure.
Review and analyze Incidents to identify root causes (RCA), correlate events, and document Problems.
Be adept in designing Architectural solutions for Support Tools and Automation.
Would be required to deal with global stakeholders.
Build utility tools to automate routine tasks which will help operations and support team.
Document Tribal knowledge i.e. Constant upkeep of documentation and runbooks to ensure that teams get the information they need right when they need it.
Determine and compile metrics for reporting.
Support Training environment and Production environment releases (code pushes and configuration changes) as needed.
Handle network/system administration duties including, but not limited to; installing, testing, configuring, monitoring, maintaining, supporting, and optimizing all network services hardware, peripheral devices.
What you'll bring:
10 Years of experience in overall IT.
You should be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to multi-task at once, able to work independently and can maintain professionalism under pressure.
It is expected that you are strong in the following areas :
Kubernetes concepts
Cloud Technologies (Preferably Microsoft Azure)
Containers (Preferably Docker)
Messaging Infra Kafka
MSSQL
Java, Spring Boot
Good grasp of networking fundamentals and core protocols and tech such as: TCP/IP, HTTP, DNS, load balancers, distributed file systems.
Capability to program in at least one language, ideally Java or NodeJs or UI skills like ReactJs or React Native is desired.
Strong database skills - key-value and relational databases. Experienced in SQL, Stored Procedures, DB Scripts, ETL, Azure cosmos DB.
Logging and Monitoring experience designing, deploying and r unning systems like Splunk, ELK, Dynatrace, New Relic or other APM solutions is an added advantage.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Preferred Qualifications...
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