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Workforce Management Analyst jobs

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2,469 jobs found
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NIC

NICE Solution Sales Executive - Workforce Management United States

Limitless High-tech career opportunities - Expoint
Description:
Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. Coordinate and lead all sales activities to achieve business goals. Ensure the proposed sales and solutions capitalize on NICE...
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16.05.2024
CG

Citi Group VP Workforce Management - Skills / Assessment United States, Florida, Jacksonville

Limitless High-tech career opportunities - Expoint
Description:
Contribute to the stand-up and evolution of the Skills management by design and implementation of an annual skill assessment process. Lead projects, generate new ideas and conceptual frameworks to help...
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06.05.2024
O

Oracle HCM Workforce Management Product Manager United States, California, Redwood City

Limitless High-tech career opportunities - Expoint
Description:
Redwood City, CA, United States United States Pleasanton, CA, United States...
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15.05.2024
GS

Goldman Sachs Platform Solutions - Workforce Management Real-Time United States, Texas, Richardson

Limitless High-tech career opportunities - Expoint
Description:
Enterprise Partnerships. Monitor Phone and Chat queues with a focus on achieving service levels. Identify situations where additional resources may be needed to maintain service levels. Provide real time status...
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04.05.2024
O

Oracle Principal HCM Workforce Management Product Manager United States, California

Limitless High-tech career opportunities - Expoint
Description:
Pleasanton, CA, United States Redwood City, CA, United States...
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16.05.2024
CG

Citi Group Workforce Management Senior Lead - C14 TAMPA BUFFALO United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Develop and lead analysis on position and headcount management, supporting IRM senior leaders and IRM Resource and Business Management team. Develop content for executive stakeholder presentations related to human capital...
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05.05.2024
O

Oracle Senior Director Global Workforce Management WFM/Forecasting United States, Florida, Orlando

Limitless High-tech career opportunities - Expoint
Description:
Orlando, FL, United States Columbia, MD, United States United States...
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Limitless High-tech career opportunities - Expoint
Description:
Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. Coordinate and lead all sales activities to achieve business goals. Ensure the proposed sales and solutions capitalize on NICE...
Full job details
The Workforce Management Analyst is an essential role in the tech industry, providing data-driven insights to tech organizations by generating and tracking metrics like operational performance, employee productivity, and customer satisfaction. With an Expoint job, you’d be responsible for collecting and analyzing data, spotting trends and making data-driven decisions and recommendations. You’d evaluate job design, monitor organization performance, review staffing levels and schedules, and provide guidance to ensure that the organization’s workforce management system is optimized. You’d also be responsible for researching labor law and regulations to ensure operations compliance with legal and internal policies. Ultimately, as a Workforce Management Analyst with Expoint, you’d strike the balance between driving improved performance and ensuring that the workforce is supported and treated compliantly. Successful applicants should have a Bachelor’s degree in business, psychology, economics, or a related field and experience in data analysis, as well as strong critical thinking and analytical skills. Knowledge of human resources or workforce management is preferred but not required. If you thrive in an environment that requires precise attention to detail, resourcefulness, and the ability to adopt a complex yet data-driven decision-making approach, a job as a Workforce Management Analyst with Expoint could be the next step in your tech career.