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2,097 jobs found
22.11.2023
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Amazon Workforce Analyst United States, Washington, Seattle
DESCRIPTIONIn this role, you will support the delivery of service levels and productivity targets for all skills/sites you support. You will understand our business drivers and levers, and will monitor...
4+ years of Workforce Management experience, including using call center software with the ability to execute workforce management philosophies when reviewing Advisor schedules and staffing. Intermediate to advanced Microsoft Excel...
4+ years of Workforce Management experience, including using call center software with the ability to execute workforce management philosophies when reviewing Advisor schedules and staffing. Intermediate to advanced Microsoft Excel...
Drive analysis on global projects and important strategic decisions to raise the bar on the support experience for our riders and partner drivers. Ensure clear goals, objectives, expectations and performance...
Experience using ADP Workforce Now/Celergo or other enterprise level payroll software. Minimum 5+ years of experience in implementing payroll systems. This role will be supporting a major global payroll implementation...
DESCRIPTIONIn this role, you will be responsible for building relationships with a site’s leadership teams and helping them execute on a staffing plan for 24/7 within Premium Support fields within...
Transaction Banking , a cash management and payments platform for clients building a corporate treasury system. Enterprise Partnerships , consumer financial products that companies embed directly within their ecosystems to...
DESCRIPTIONIn this role, you will support the delivery of service levels and productivity targets for all skills/sites you support. You will understand our business drivers and levers, and will monitor...
The Workforce Management Analyst is an essential role in the tech industry, providing data-driven insights to tech organizations by generating and tracking metrics like operational performance, employee productivity, and customer satisfaction.
With an Expoint job, you’d be responsible for collecting and analyzing data, spotting trends and making data-driven decisions and recommendations. You’d evaluate job design, monitor organization performance, review staffing levels and schedules, and provide guidance to ensure that the organization’s workforce management system is optimized.
You’d also be responsible for researching labor law and regulations to ensure operations compliance with legal and internal policies. Ultimately, as a Workforce Management Analyst with Expoint, you’d strike the balance between driving improved performance and ensuring that the workforce is supported and treated compliantly.
Successful applicants should have a Bachelor’s degree in business, psychology, economics, or a related field and experience in data analysis, as well as strong critical thinking and analytical skills. Knowledge of human resources or workforce management is preferred but not required.
If you thrive in an environment that requires precise attention to detail, resourcefulness, and the ability to adopt a complex yet data-driven decision-making approach, a job as a Workforce Management Analyst with Expoint could be the next step in your tech career.