User Experience Designer jobs

What you will accomplish

• Create world-class, user-centered designs and experiences which solve for customer needs, deliver on business requirements, account for technical feasibility and leverage future trends

• Use your understanding of user-centered design processes and ability to create prototypes and high quality design work to drive product design for end-to-end projects in agile, cross-functional teams

• Operate as a "Co-Founder" within the cross-functional product team by identifying and validating user problems, producing inventive and thoughtful solutions for users and the business, and shipping meaningful product updates that deliver tangible results

• Unite multiple AI-related projects into a cohesive portfolio and end-to-end experience for our customers via collaboration with our design system teams, engineers and multiple product management teams

• Deliver tested solutions via participation in user research, product discovery & testing

• 8+ years of professional experience in product design as an IC design lead working across large cross-domain and cross-functional projects which define an end-to-end customer experience

• An outstanding portfolio which demonstrates a broad range of design and product strategy across web-based and native applications and consumer experiences

• Experience using design thinking methodologies & UCD processes to drive collaboration across agile, cross-functional teams in a large organization

• Hands-on experience driving product and concept development, including generative research, storyboarding, user-journey mapping, competitive analysis, prototyping, qualitative interviews and quantitative testing

• Ability to synthesize ambiguity, bringing industry trends, research, team insights, business priorities, and partner feedback into actionable UX strategy and design execution

• Experience designing AI interfaces or other experience designing with emerging technologies

The base pay range for this position is expected in the range below:

You’ll report directly into the Senior Manager of eBay Live and work closely with cross-functional partners in design, product, engineering, research, and marketing. You will be a primary driver advancing eBay Live to industry leadership by deeply understanding seller pain points, innovating on design solutions, and integrating Live workflows into core selling experiences.

What You'll Accomplish

• Lead design strategy, architecture, and vision for eBay Live seller experiences, enabling retention and growth in a competitive live commerce landscape.

• Drive end-to-end product design, championing service-design methodologies to define and elevate the Live seller journey (onboarding, pre-stream, in-stream, post-stream, business management).

• Collaborate with senior design, product, engineering, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers.

• Develop and iterate advanced design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams.

• Partner deeply with content and research peers to ensure seller perspectives, data, and storytelling inform UX strategy and execution across live commerce touchpoints.

• Drive executive-level presentations, storytelling, and crafting of design narratives that clearly communicate opportunities, solutions, and results to senior leadership and stakeholder audiences.

• Advocate for sellers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution.

• Facilitate workshops, user testing, and field research to uncover seller needs, validate hypotheses, and inform design directions.

• Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, service-design documentation, and process improvement initiatives.

What You'll Bring

• 10+ years of professional product design experience, with deep expertise in live commerce, marketplace, or high-velocity seller experiences.

• Advanced mastery of Figma, prototyping tools, and interactive design methods, demonstrated through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex seller-focused solutions across web and native platforms.

• Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment.

• Demonstrated ability to architect holistic, scalable design systems and drive cross-domain alignment.

• Advanced proficiency in journey mapping, service design documentation, and workshop facilitation.

• Proven success influencing product vision, roadmap prioritization, and organizational advocacy for seller needs in a high-growth environment.

• Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities.

• Experience leading design thinking activities, user-centered research, and qualitative validation within cross-functional squads.

• Inclusive, collaborative approach—building trusted relationships and coaching others to foster innovation within and across teams.

• Commitment to ongoing learning, mentoring, and advancing design excellence.

• Background or deep interest in streaming, live commerce, video-first platforms, or game design.

The base pay range for this position is expected in the range below:

If you thrive in a fast-paced, hands-on environment and are eager to grow your HR career, this is your chance to learn, lead, and make a difference. You’ll be part of an agile, supportive team that drives engagement, builds trust, and keeps our operation running smoothly.

• Serve as the first point of contact for employee questions and HR support.

• Build strong partnerships with Site Leaders, Operations Directors, PBPs, Legal, and external vendors to deliver efficient, high-quality HR support in collaboration with onsite Generalists.

• Help managers document Corrective Council & Conversation Memos for employees across Authentication Operations (US)

• Coordinate hiring and onboarding activities with the PeX team— including onsite interviews, leader debrief sessions, and conducting new hire orientations.

• Support employee relations documentation and investigations under HR guidance.

• Partner with PeX, safety, security and other business partners to help coordinate training and safety programs for site employees in collaboration with site leadership.

• Prepare HR reports and assist with audits and compliance checks across US-based Authentication Operations sites.

• Partner with the site team on engagement, communication, and recognition initiatives.

• Maintain confidentiality and uphold company values and workplace standards.
  

• Bachelor’s degree in Human Resources, Business, Psychology, or equivalent experience.

• 0–2 years of HR, recruiting, or administrative experience (internships welcome).

• Exposure to warehouse, manufacturing, or distribution environments is a plus.

• Strong communication and organizational skills with attention to detail.

• Comfortable interacting with all levels of employees and leadership.

• Demonstrated ability to handle sensitive information with discretion.

• Willingness to spend time on the floor and build relationships with employees.
  

To succeed in this role, you will need drive, energy and a positive mindset to empower others. Furthermore, we need someone who lives and breathes Agile delivery, has impact every single day, and wants to take a leading role in coordinating how we work.

The base pay range for this position is expected in the range below:

Job Summary

In this role, you will work closely with technical writers, content strategists, and other stakeholders to ensure a seamless and powerful content authoring and publishing experience for our users.

What you'll do

• Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements.

• Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM.

• Configure and maintain the AEM publishing pipelines using DITA-OT for various output formats (PDF and HTML5) and optimize content in the Java Content Repository (JCR).

• Implement and manage content standards and a structured authoring environment, focusing on reuse, metadata, and file structure to improve content consistency across teams.

• Integrate AEM Guides with other internal systems and part of the Adobe stack with various APIs and web services.

• Configure and maintain AEM instances, including dispatcher configurations, user permissions, OSGi services, and system maintenance.

• Develop and implement strategic plans for the content platform that align with the larger Red Hat content vision and roadmap.

• Troubleshoot, debug, and optimize AEM performance and resolve technical issues related to content implementation and delivery.

• Document technical specifications, architecture, and development processes for knowledge sharing and future reference.

What you'll bring

• Proven experience as an AEM Developer, including custom component development and integration

• Expertise in AEM architecture and building blocks, including Sling Models, OSGi bundles, custom workflows, templates, and components.

• Familiarity with converting structured, topic-based source (in formats such as DITA/XML or AsciiDoc) to HTML and experience applying content architecture concepts like content reuse, metadata, single sourcing content, applying conditional values, and information architecture in a CMS.

• Knowledge of creating custom DITA-OT plugins and deploying them in the AEM Guides environment is preferred but not required.

• Advanced research and analytical skills for complex problem-solving and troubleshooting cross-functional issues.

• Ability to develop and implement strategic technical plans that fit into a larger content vision and roadmap.

• Experience with development tools such as Maven, Git, JIRA, Slack, and experience in operating in an Agile/Scrum methodology.

• Excellent written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

• Experience working in a complex, cross-functional technology organization.

• Ability to manage multiple assignments at once and good project management skills.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Essential Responsibilities:

• Develop clear objectives and priorities within content design to deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex work assignments using domain knowledge and extensive business expertise
• Develop and deliver innovative content design strategies that enhance user experience and benefit customers and/or clients
• Lead major business projects which impact the content design unit or the product function
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trends

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Perform work assignments using specialized content design knowledge and developed business expertise
• Lead projects and/or programs within content design family with moderate scope impacting function or sub-function
• Analyze, evaluate, and make decisions within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities:

• Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-appnotifications).
• Collaborate with design on page layout, interactions, and visual tone.
• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
• Develop content strategies that align stakeholders and drive meaningful solutions.
• Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.

Preferred Qualifications:

• 6+ years relevant work experience writing web and app content.
• Excellent, highly creative writing and critical-thinking skills.
• Experience working with content standards, such as style and voice and toneguidelines.
• At ease managing multiple projects, setting stakeholder expectations,working individually, andcollaborating across teams.
• Experience in financial services, payments, B2B or B2C e-commerce ispreferred.
• Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design,Information Science orrelated fieldpreferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

WhereExperience Strategydefines theand

This is not just a UX strategy or systems design role—it’s both. You will lead the practice of Experience Architecture: the structuring of journeys, flows, navigation, taxonomy, and interaction models into a unified, extensible system. Your work will ensure that every interaction fits together to form a complete, coherent whole—one that reflects our brand, reinforces behavior, and reduces experience entropy as we scale.

Key Responsibilities

• Architect the Experience Ecosystem
  

• Lead Horizontal Experience Strategy
  Architect critical cross-product journeys (e.g., Account, Wallet, Rewards) that unify the customer experience across silos.

• Own and Govern Taxonomy & Information Architecture
  Partner with Content Design, Product Design, and Engineering to establish scalable IA systems and navigational models.

• Advance Service Design & System Mapping
  Connect frontstage flows to backstage systems and operational logic; drive service blueprinting across the product lifecycle.

• Drive CX Improvements
  Identify and resolve systemic customer experience issues across surfaces, workflows, and product areas through architectural interventions—not just interface refinements.

• Partner with Design Systems
  Collaborate to encode architectural logic into reusable components and interaction frameworks, ensuring real behavior is reflected—not just UI consistency.

• Transform Experience Delivery
  Work with Product Ops and PMO to embed architectural checkpoints into planning, roadmapping, and SDLCprocesses—acceleratingdelivery while protecting experience integrity.

Qualifications

• 12+ years of experience in experience design, UX architecture, or systems design, with a strong portfolio demonstrating strategic impact.

• Proven leadership in structuring complex digital ecosystems and scaling design systems.

• Deep expertise in journey mapping, taxonomy design, interaction modeling, and platform strategy.

• Exceptional communication and storytelling skills, with the ability to influence across disciplines and levels.

• Experience working in large-scale, matrixed organizations with a focus on platform thinking and design maturity.

Preferred Skills

• Experience with enterprise platforms, developer tools, or internal design infrastructure.

• Familiarity with accessibility standards, localization, and inclusive design practices.

• Strategic mindset with a bias for action and a passion for enabling great design at scale.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Any general requests for consideration of your skills, please