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Yesterday
EY

EY Tax Technology Transformation - Finance Senior United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Demonstrated expertise in the payments ecosystem, particularly in retail payment systems, to provide strategic and operational insights. Strong understanding of regulatory compliance and technology platforms related to payments, facilitating informed...
Description:

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives.

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS - BC - Marketing Sales & Service :

It has multiple fields of play such as:

Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.


Technical Excellence

  • Demonstrated expertise in the payments ecosystem, particularly in retail payment systems, to provide strategic and operational insights. Strong understanding of regulatory compliance and technology platforms related to payments, facilitating informed decision-making for clients. Proficient in business strategy and operating model design to optimize client operations in the payments sector. Ability to analyze market trends and provide actionable recommendations for new product development and market entry strategies. Experience in leading program management efforts, ensuring successful delivery of projects and alignment with client objectives.

Qualification

  • Master of Business Administration
  • Post Graduate Diploma in Management

Experience

  • Payments (3+ Years)


People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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Yesterday
EY

EY Sector Growth Sr Specialist - Technology Associate Director United States, New Jersey

Limitless High-tech career opportunities - Expoint
Connect and collaborate: Be ‘the glue’ driving close connectivity and collaboration across the Sector, Super Region (SR), and Service Line (SL) teams and ensure alignment with global and SR enablement...
Description:

The position reports to the Global Industry Strategy & Execution Lead. This is a permanent role.

Your key responsibilities

  • Connect and collaborate: Be ‘the glue’ driving close connectivity and collaboration across the Sector, Super Region (SR), and Service Line (SL) teams and ensure alignment with global and SR enablement teams. Cultivate community engagement with the GCSPs that supports a view of client demand and buy in of prioritized accounts to drive growth of the Sector.
  • Drive growth of Strategic and Premier Accounts: Work closely with GCSPs of the strategically important accounts in driving solutions and campaigns to fuel growth, while converting opportunities to wins for replication by strengthening relationships and working closely with SL and Region Account / Pursuit teams.
  • Facilitate and drive execution: Support the shaping of the vision and ambition for the Sector in collaboration with the Global Sector Leader (GSL), SR Sector Leaders and SL representatives and drive end to end execution; Support the activities of the Sector Board ensuring disciplined and impactful board management. Understand and monitor macro-trends for the Sector and orchestrate the strategic planning cycle to drive growth, support prioritization and timely deployment of solutions, accounts and capital.
  • Go-to-Market & ‘Big Bet’ Activation: Support GtM and operations teams to ensure effective delivery of the GtM strategy and execute Sector big bets and alliance initiatives. Involved in supporting capital allocation ensuring investments are prioritized against the Sector strategy to drive growth.
  • Brand & Market Reputation: Jointly support with BMC and Insights, the right market reputation for the Sector including sector analyst relations and foster relationships with external parties to support EY’s strategic positioning within the Sector.


Skills and attributes for success

Ideally, you’ll have the ability to:

  • work through high levels of stakeholder complexity, ambiguity, conflict and with abstract concepts
  • identify innovative alternatives, digging into issues to surface core pain points
  • Create and drive a project plan, and direct action with tact and diplomacy
  • drive a program of work from start to finish
  • easily shift between abstract strategic discussions and operational detail
  • build trusted relationships and collaborate across dimensions of matrix

What we look for

  • Bachelor’s/University degree or equivalent qualification required
  • 10+ years current experience with EY or Global Professional Services firm track record
  • As the job involves responding to clients' needs and varying time zones, flexibility to work extended hours

What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,300 to $260,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,300 to $295,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY Financial Services - Technology Consulting Product Manager United States, New York, New York

Limitless High-tech career opportunities - Expoint
Strategy and OrganizationDevelop product strategies that align with business objectives and account for technology, data and experience design considerationsDefine product organization and operating models (e.g. product taxonomy, organizational structure, funding...
Description:

Your key responsibilities

The goal is to support our clients to transform their business through product management. As a Product Manager, you will work with multi-discipline feature teams including user experience experts, architects, engineers and others to define and roll out products and services for large global organizations. You will take a user-centric and data-driven approach to product development. You will advocate for the user throughout the product development lifecycle. You can break down and simplify complex processes and touchpoints to deliver exceptional experiences. You are a strategic thinker, can prioritize and define product roadmaps, manage a product backlog, make quick decisions and coordinate the team to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, and data strategy considerations. In addition, you understand and have a perspective on how product and delivery organizations are structured and operate within complex, regulated national and global companies. Outside of client engagements, you have experience with business development activities (e.g. pursuits, proposals) and practice building activities such as mentoring teams and developing/delivering trainings.

Skills and attributes for

  • Strategy and Organization
    • Develop product strategies that align with business objectives and account for technology, data and experience design considerations
    • Define product organization and operating models (e.g. product taxonomy, organizational structure, funding methods, product delivery processes, governance models, decision-making models) that help our clients better allocate funding, prioritize work and drive quality and efficient delivery
    • Improve portfolio management with product metrics and OKRs that align work to business objectives and increase transparency/traceability of outcomes
  • Technology Delivery
    • Drive technology delivery through defining business requirements (user stories and acceptance criteria), prioritizing backlogs, and creating and maintaining roadmaps
    • Lead cross-functional teams of designers, engineers and testers through the software development lifecycle (SDLC) from ideation through implementation and deployment
    • Advocate and operationalize cross-functional best practices such as user testing, functional and regression test automation and alignment to industry/client standards
  • Product Enablement
    • Utilize prevalent product management tools (e.g. JIRA, Azure DevOps, AhA!, Productboard) to ideate and deliver technology solutions
    • Utilize product analytics software and frameworks (e.g, Pendo, amplitude, etc.) to derive insights on user behavior, product performance, and value delivery, translating findings into actionable recommendations
    • Advise on and implement best practices and standards for experience design, agile delivery, technology and data
    • Operationalize leading technologies including generative AI to improve quality and efficiency throughout the SDLC (e.g. user story definition)
  • Core Consulting
    • Construct and communicate a compelling story to rally the client around potential changes and associated benefits
    • Own the desired outcomes defined in client engagements and carry through to implementation
    • Manage service delivery, identifying future sales opportunities, and supporting practice development activities.
    • Maintain long-term client relationships and networks and cultivate business development opportunities.
    • Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.
    • Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.

To qualify for the role you must have

  • Bachelor’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 5 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 4 years of work experience.
  • Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels.
  • Has set product vision, defined and managed product roadmaps, prioritized and managed the backlog and has led product launches.
  • Can participate in and drive ideation sessions, standups, sprints and scrums.
  • Has a specific domain knowledge and understands the dynamics impacting their product such as market trends, technology and regulatory rules.
  • Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building.
  • Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces
  • Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream.
  • Requires domestic and regional travel up to 80% to serve client needs.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $125,900 to $231,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $151,200 to $262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY Technology Consulting - Digital Engineering United States, Washington, Seattle

Limitless High-tech career opportunities - Expoint
Lead the delivery of technical solutions, ensuring quality and managing operational risks. Engage actively in delivery leadership, project management, and client interactions across all project phases. Travel frequently to meet...
Description:

As a Senior Manager in Solution Architecture, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business objectives. You will manage budgets, oversee project delivery, and ensure performance outcomes while building and maintaining valuable client and commercial relationships.

Your Key Responsibilities

The goal is to support our clients to transform their business through technology. You will be responsible for analyzing, designing, developing, integrating, testing, and deploying new and existing software application programs. You will work with customers technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement.

  • Lead the delivery of technical solutions, ensuring quality and managing operational risks.
  • Engage actively in delivery leadership, project management, and client interactions across all project phases.
  • Travel frequently to meet client needs and project requirements.
  • Solve complex problems using proven methods and evaluative criteria.
  • Influence policy and procedural changes with potential broad business impact.
  • Provide direction and feedback to teams, contributing to performance evaluations and the hiring process.

Skills and attributes for success

  • Ability to multitask and work in a fast-paced, collaborative team environment
  • Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
  • Passionate about delivering commercial software products and platforms to market
  • Deeply technical and constantly in a state of learning
  • Comfortable providing technical guidance and coaching to other engineers
  • Strive to be at the forefront of new modern technologies and bring them within the larger team
  • Ensure the successful engineering delivery of assigned projects and putting hands-on if needed
  • Work with the engineering team to package best practices and lessons learned into thought leadership and published assets
  • Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful project outcomes Proven ability to manage and deliver complex solutions.
  • Strong focus on maintaining quality and navigating operational risks.
  • Capability to manage budgets and project delivery effectively.
  • Experience in building and managing client and commercial relationships.
  • Ability to travel as required for client engagements and project needs.

To qualify for the role you must have

  • A Bachelor’s degree, with a preference for a Master’s degree.
  • A minimum of 5 to 7 years of relevant experience building successful production scalable software systems preferred.
  • Programming languages: Extensive years of experience with Java, C#, or .NET
  • Frameworks: Extensive years of experience with Spring Boot, .Net or .Net Core
  • A solid grounding in Computer Science fundamentals.
  • Ability to communciate in written and spoken form with clients about business needs and translate that into a technical solution.
  • Excellent knowledge of software design and system architecture.
  • High quality organizational and leadership skills
  • Outstanding consulting, communication, and presentation abilities.
  • A team player possessing strong communication skills with staff at all levels.
  • Self-skilled and quick learner, regardless of the languages and technologies used.
  • Analytical mind with problem-solving aptitude.
  • Experience building large scale distributed systems with cloud native technologies
  • Proficiency in cloud computing, cybersecurity, and data architecture.
  • Strong business skills including relationship management, commercial awareness, and communication.
  • Critical thinking and the ability to drive outcomes.
  • Emotional agility, leading teams, and managing change.

Ideally, you’ll also have

  • Desire to be a full-stack engineer
  • Ability to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives
  • Ability to be fearless in getting “hands-on” with technology and execution
  • Strong understanding of modern software engineering processes
  • Deep understanding and interest in cloud and distributed systems architectures
  • Comfortable with ambiguity with a drive for clarity
  • Experience in leading and growing technical talent (for software engineering managers)
  • A strong ability to adapt to changing technology landscapes and stay ahead of industry trends.
  • Exceptional interpersonal skills to foster team collaboration and client trust.
  • A proactive approach to problem-solving and decision-making.
  • Experience in leading diverse teams in dynamic environments.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $346,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $181,800 to $393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY Manager - AI Technology Risk Financial Sector United States, New Mexico

Limitless High-tech career opportunities - Expoint
Conduct financial due diligence for M&A transactions across a variety of sectors. Analyze financial statements and business trends to identify financial risks and opportunities. Prepare comprehensive due diligence reports that...
Description:

Job Title: Assistant Manager - Financial Due Diligence

We are seeking an Assistant Manager in Financial Due Diligence to join our Strategy and Transactions team. In this role, you will be instrumental in providing analytical insights for mergers and acquisitions (M&A) and assisting our clients in navigating through the complexities of the transaction process.

Key Responsibilities:

  • Conduct financial due diligence for M&A transactions across a variety of sectors.
  • Analyze financial statements and business trends to identify financial risks and opportunities.
  • Prepare comprehensive due diligence reports that highlight key findings and provide value-added insights to clients.
  • Work closely with multi-disciplinary teams to integrate financial due diligence findings with other aspects of the transaction process.
  • Manage and mentor junior staff, fostering a learning environment and encouraging career growth.
  • Engage directly with clients, ensuring their needs are met and delivering exceptional service.
  • Support business development initiatives, including market research and proposal development.

Qualifications and Skill Set:

  • A professional accounting / finance qualification (CA, CPA, ACCA, MBA or equivalent)
  • A minimum of 3-5 years of experience in financial due diligence
  • Strong analytical, problem-solving, and financial modelling skills.
  • Excellent communication and report writing skills.
  • Ability to manage multiple projects and meet tight deadlines.
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Yesterday
EY

EY Client Technology SAP Presales Architect United States, New Jersey

Limitless High-tech career opportunities - Expoint
Client Interaction: As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and principles agreed with the client. You...
Description:


Your key responsibilities

  • Client Interaction: As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and principles agreed with the client. You will be part of a pursuit team and lead the technology aspect of it. You will be leveraging your technical knowledge, experience & deep understanding of both – project scope & EY’s technology (focus: SAP-build technology) capabilities/products. You are a technical leader, serving as a liaison among business partners, delivery leadership and pursuit stakeholders.
  • Pursuit shaping: This is critical role in the architecture & solution design lifecycle cutting along the pursuit lifecycle. As a Technology Presales Architect, you are a technical leaders with strong understanding of technology and ability to apply it to drive business outcomes. You will provide guidance for the solution & pursuit definition, presales thought leadership, ascertain technical delivery possibilities & costs involved for the top critical business solution implementations - based on various available EY Technology products, tools & processes.
  • Technology Presales development by working with a wide variety of internal stakeholders, namely Product Owners (SAP Technology Officers and Product Managers), Business Owners (in the Service Lines), EY SAP Delivery Teams and GDS (Global Delivery Services). The Technology Presales Architect is involved in envisioning, design and development of the pursuit design and response, with a broad focus around EY’s SAP delivery and technology capabilities for the enterprise, industry, platform and solutions. Any identified technology gaps will be addressed through established channels such as available Innovation and product capabilities.

Essential Functions of the Job:

  • Presales / Pursuit Architecture & Solutioning for mid to large scale pursuits
  • Provide thought leadership of a Technology Presales Architect with the service line pursuit /business teams during deal development, pursuit & close phases.
  • Having deep understanding of SAP Technology and EY’s SAP drivers, products, tools & processes to stitch the right solution that delivers value add for the client
  • Establish Presales standards, guidelines and procedures to overall increase the success rate of client pursuits for EY overall (and the EY SAP alliance particularly)
  • Hands on in creating E2E solution architecture with an alignment with overall EA and IT Roadmap of specific clients.
  • Shape RFP responses and bring in incisive insights from Tech experience.
  • Bringing the outside in approach, ensure an objective analysis and provide actionable recommendation in the form of underpinned solutions.
  • Current As-is Architecture as well as Transition Architecture and roadmap steps to reach the Target Architecture
  • Address identified technology gaps during a pursuit cycle to the respective innovation and product teams and come up with innovative, creative mitigation plans / solutions.
  • Understand the impact of (emerging) technology, and when this will have impact in what form and how does the business and IT capture that value (translation of potential and impact).
  • Identify ways to reduce costs and bringing efficiencies through strong expertise and working knowledge of EY’s technical & business architecture
  • Pro-actively contribute to the development of the Presales community and be an ambassador for good Architecture. Assist in onboarding new Technology Presales Architects.
  • Maintain relationships with relevant delivery / competence centre teams and actively ensure that implemented solutions follow the (approved) designs, not only during a project but during the entire application life cycle.
  • Interact with stakeholders on presales issues and strategic improvements where such expertise is required.
  • Coach business owners and pursuit leads on technology presales during the pursuit lifecyle.
  • Ensure proper pursuit / deal architecture and technology roadmaps are documented using the templates, Architecture tooling and conforms to standards and utilizes the available reference models.
  • Actively work to identify, communicate, mitigate and resolve technology issues and risks. In case solutions cannot be 100% compliant with standards proactively seek input from the relevant function in order to obtain step-out approval.
  • Collaborate with Technology Product Teams, influence the Product backlogs and priorities according to the findings of your Presales / pursuit engagements

Skills and attributes for success

  • Knowledge on Industry solutions / products.
  • Strong tech background – stints in deal development, architecture & strategy or being associated with a technology start-up.
  • Having worked on large scale multi-technology, data, analytics deals.
  • Technology all-round expertise – Applications, Infrastructure, Digital, Security.
  • Having technical / data / application / integration architecture experience.
  • Responding to RFPs, shaping client proposals.
  • Expertise on solution write-up, making client presentations.
  • Excellent Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team
  • Good business acumen with outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.
  • Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies.
  • Awareness of portfolio management (and the associated principles, tools and techniques).
  • Organized and methodical. Ability to initiate, plan and develop according to plan though coping with a level of uncertainty and risk.
  • Rigorous, thorough and with a taste for detail.
  • Leadership & negotiating skills and ability to drive change using influence and networking.

Ideally, you’ll also

  • Individual contributor role, hence, should know the art of influence without authority
  • Strong experience in offshore/onsite working model and working with different geographies and cultures.
  • Certifications and/or experience in Agile Delivery and DevOps would be desirable.
  • Architectural training/certifications like TOGAF or IASA is desirable.
  • Knowledge on service management framework, especially on areas of service strategy and design (ITIL V3/V4) would be an added advantage
  • Regular international and domestic travel.
  • BS/MS in Computer Science, Engineering, or a related field.
  • 15+ years of technology, business development & thought leadership.

What we offer you

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $138,200 to $266,000 . The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $165,800 to $302,300 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
PA

Palo Alto Solutions Consultant - Federal System Integrators United States, Virginia

Limitless High-tech career opportunities - Expoint
Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products. Act as...
Description:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.


Your Impact

  • Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.

  • Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.

  • Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.

  • Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.

  • Drive and achieve the following business and operational objectives:

    • Maintain consistently high utilization of PS consultants through optimal planning and backlog management.

    • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.

    • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.

    • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.

    • Achieve global target service margin ratios through delivery efficiency and cost control.

    • Build and sustain strong, strategic relationships with subcontractors and delivery partners.

    • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.

  • Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.

  • Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.

  • Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.

  • A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

  • 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
  • 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
  • Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
  • Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
  • Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.
  • Skilled in key business systems, including:

    • Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
    • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
    • Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
  • Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
  • Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
  • Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
  • US Government DoD Active Top Secret Clearance or higher.
  • Relevant industry certifications such as CISSP and/or PMP are highly desirable.
  • Background in cybersecurity or enterprise IT preferred.
  • Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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Limitless High-tech career opportunities - Expoint
Demonstrated expertise in the payments ecosystem, particularly in retail payment systems, to provide strategic and operational insights. Strong understanding of regulatory compliance and technology platforms related to payments, facilitating informed...
Description:

FS :

Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives.

Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.

We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS - BC - Marketing Sales & Service :

It has multiple fields of play such as:

Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.


Technical Excellence

  • Demonstrated expertise in the payments ecosystem, particularly in retail payment systems, to provide strategic and operational insights. Strong understanding of regulatory compliance and technology platforms related to payments, facilitating informed decision-making for clients. Proficient in business strategy and operating model design to optimize client operations in the payments sector. Ability to analyze market trends and provide actionable recommendations for new product development and market entry strategies. Experience in leading program management efforts, ensuring successful delivery of projects and alignment with client objectives.

Qualification

  • Master of Business Administration
  • Post Graduate Diploma in Management

Experience

  • Payments (3+ Years)


People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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Are you an expert in the tech industry? Do you have the interpersonal skills to help businesses succeed? As a technology consultant, you have the opportunity to make a real difference in our tech-centric world. At Expoint, we are dedicated to the mission of connecting top-level technology consultants with the businesses that need their help. Our platform is solely for the tech industry, so you can be confident that our services are tailored to the specific needs of the field. As a technology consultant with us, you’ll have the chance to help companies identify and make the most of their technological asset potential. From strategic project planning to executing implementations, you’ll use your specialized knowledge to ensure that businesses can operate as efficiently as possible. What’s more, you’ll have the opportunity to develop relationships with other industry professionals while creating tangible, long-term value. At Expoint, we are committed to finding the very best consultants who understand the intricate needs of the technology industry. Our technology consulting services are designed to give you the resources and tools you need to fulfill this role with the highest precision and accuracy. So if you’re looking for an opportunity to make a difference in the tech world, join us at Expoint and become a technology consultant today.