The point where experts and best companies meet
Monday Implementation Consultant United States, New York, New York 122251547
Share
As our demand for PS implementation and consultancy is growing, we need to build and maintain a strong, diverse and healthy service partner portfolio to support this growing demand, taking into account various monday.com products, industries, and vertical expertise. You’ll be working with our client-facing teams and partners on various PS projects and will be responsible for their success while tracking and monitoring the projects and measuring key project metrics.
To succeed in this role, you should bring strong project management skills, a passion for partnerships and relationship building, and the ability to mitigate risks associated with large-scale implementations and services. You should also have the product knowledge to serve as a subject matter expert (SME) and trusted advisor to our partners. Effective communication with clients and partners is essential to ensure projects are delivered on time and meet the highest standards.
If you are a proactive, dynamic, detail-oriented, and driven individual with a passion for building, we encourage you to apply for this exciting opportunity.
As our demand for PS implementation and consultancy is growing, we need to build and maintain a strong, diverse and healthy service partner portfolio to support this growing demand, taking into account various monday.com products, industries, and vertical expertise. You’ll be working with our client-facing teams and partners on various PS projects and will be responsible for their success while tracking and monitoring the projects and measuring key project metrics.
To succeed in this role, you should bring strong project management skills, a passion for partnerships and relationship building, and the ability to mitigate risks associated with large-scale implementations and services. You should also have the product knowledge to serve as a subject matter expert (SME) and trusted advisor to our partners. Effective communication with clients and partners is essential to ensure projects are delivered on time and meet the highest standards.
If you are a proactive, dynamic, detail-oriented, and driven individual with a passion for building, we encourage you to apply for this exciting opportunity.
- Own a partner portfolio and oversee associated Professional Services and Managed Services projects, ensuring successful outcomes through high customer satisfaction (CSAT) and on-time, on-budget delivery
- Ensure high-quality and seamless project delivery at scale by implementing monday.com best practices and project methodologies.
- Build and maintain strong relationships with monday.com delivery partners to support successful project outcomes and the growth of the partner service practices.
- Support in the design and development of complex, customized technical solutions tailored to the specific needs of monday.com customers.
- Track and monitor Professional Services activities at scale, leveraging data to drive informed, strategic decisions.
- Manage large-scale programs to support efficient and successful partner service delivery.
- Serve as a middle-person between internal monday.com stakeholders and our service delivery partners.
- Deliver technical workshops to partners, enhancing their capability to implement and support monday.com solutions.
- Act as the primary escalation point for partners and their clients throughout the PS project delivery lifecycle.
- 3+ Years as a Professional Services consultant / technical project manager, preferably in a global SaaS company with cloud-based products
- Experience delivering complex professional services solutions with high quality, both internally and externally (via partners)
- Project management skills and experience with PS lifecycle methodologies for technical and non-technical projects
- Experience with PS project scoping and estimations
- Proven experience in delivering technical training and workshops with excellent feedback.
- Experience in partnerships and working with service partners, an advantage
- Excellent interpersonal skills, customer-centric mentality, can-do approach, works well under pressure, and a high sense of ownership.
What monday.com can offer you:
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, and bonus potential.
- An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter/remote work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
Visa sponsorship for this role is currently not available.
For New York City-based hires onlyCompensation Range: $116,000–$135,000
These jobs might be a good fit
