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Technical Support Analyst jobs

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1,404 jobs found
30.11.2023
BMC

BMC Senior Technical Support Analyst United States, Texas

Limitless High-tech career opportunities - Expoint
Description:
and RequirementsJOB TITLE: Senior Technical Support AnalystREQUIREMENTS: Bachelor’s degree in Computer Information Systems, Computer Science and 5 years of experience as a Technical Support Analyst or similar in analyzing and...
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03.12.2023
O

Oracle Technical Analyst 1-Support United States, Missouri, Kansas City

Limitless High-tech career opportunities - Expoint
Description:
The Immediate Response Center is excited to hire a Technical Analyst 1 Support. You will provide technical support for internal tools/applications and processes. In this role you will proactively monitor...
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02.12.2023
O

Oracle Technical Analyst 1-Support United States

Limitless High-tech career opportunities - Expoint
Description:
As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value Added Resellers (VARs) for resolution of problems related to the installation,...
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05.12.2023
NIC

NICE Technical Support United States, Utah, Sandy

Limitless High-tech career opportunities - Expoint
Description:
Excellent Customer Service Skills a must. Providing Tier II support for corporate desktop/laptop computer infrastructure supporting office-based clients and remote users. Install, maintain, troubleshoot and upgrade desktop/laptop hardware and software....
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06.12.2023
J

Juniper Technical Support Engineer United States

Limitless High-tech career opportunities - Expoint
Description:
Become the dedicated focal technical support contact and handle high priority incidents for a limited number of Advanced Services customers, on specific Juniper Networks Switching products (QFX, EX and virtual...
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05.12.2023
M

Microsoft Technical Support Engineer United States, Washington

Limitless High-tech career opportunities - Expoint
Description:
3+ years technical support, technical consulting experience, or information technology experienceOR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience,...
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05.12.2023
M

Microsoft Technical Support Engineer United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Description:
5+ years technical support, technical consulting experience, or information technology experienceOR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience,...
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Limitless High-tech career opportunities - Expoint
Description:
and RequirementsJOB TITLE: Senior Technical Support AnalystREQUIREMENTS: Bachelor’s degree in Computer Information Systems, Computer Science and 5 years of experience as a Technical Support Analyst or similar in analyzing and...
Full job details
Are you passionate about technology and helping others? If you answered yes, then Expoint has the perfect opportunity for you! We are looking for Technical Support Analysts who are detail-oriented and highly skilled in troubleshooting computer hardware and software. Technical Support Analysts at Expoint ensure the smooth and effective operation of our customers’ IT systems. You’ll serve as a bridge between our clients and our technical team to provide support and troubleshoot technical issues. You’ll be responsible for diagnosing, researching, and coordinating technical solutions to best meet our customers’ IT needs. In this role, you’ll be interacting directly with customers as well as internal stakeholders. Strong communication, collaboration and customer service skills are essential for success. You will proactively seek out the best solutions to difficult customer concerns and use problem-solving techniques to come up with said solutions. In addition to troubleshooting, you’ll help prepare customer reports, deploy new systems, and maintain existing hardware. This includes managing workstations, networks, network routers, firewalls, and other related equipment. Training customer personnel will also be part of your daily job routine. We're looking for tech-savvy individuals who have a passion for helping others to join our team. Applicants should have excellent troubleshooting, communication and analytical skills, a solid IT understanding, and a real customer service mentality. If this sounds like you, join the Expoint team today for an exciting and rewarding career!