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Flywire Product Manager - Healthcare United States
Create, manage, and refine the roadmap and backlog. Define user stories, lead sprint planning, and backlog refinement. Define and measure product KPIs, then identify trends and craft product improvements in...
High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer...
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
Business partnering with leaders and VPs and the other cross-functional teams located globally. Build and retain a strong and effective team. Oversee month-end close and reporting activities, forecast, variance analysis...
Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand...
Promoting Uber Direct value proposition - Clearly understand and communicate the value of Uber Direct to prospects and customers. Seek and achieve logistics, same-day delivery, delivery as a service industry...
Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions. Provide feedback...
Create, manage, and refine the roadmap and backlog. Define user stories, lead sprint planning, and backlog refinement. Define and measure product KPIs, then identify trends and craft product improvements in...
Are you passionate about the tech industry and working to build strong relationships with both clients and internal team members? A career as a Technical Account Manager could be the perfect fit for you! Expoint, the job searching platform made solely for the tech industry, is seeking experienced technical account managers to join our growing team.
As a Technical Account Manager, you will be responsible for the unique needs of each of our customers. This includes analyzing customer feedback, working closely with the engineering team to create tailored solutions for different customers’ needs, ensuring customer expectations are met, and maintaining high levels of customer satisfaction. You will also manage customer inquiries, assessing customer data, and addressing client complaints and suggestions.
In addition to customer service, you will also carry out daily account management tasks, such as analyzing customer data and making sure all customers are taken care of properly. You will also be tasked with creating strategic plans for the tech industry, working closely with the sales team to generate new leads, and maintaining effective communication with the internal team to ensure smooth and timely project completions.
We are looking for a Technical Account Manager who is highly organized and driven, excels in customer service, is excellent in problem-solving, and is able to stay organized in a fast-paced environment. If this sounds like you, submit your resume and cover letter today to join Expoint’s team!