Job responsibilities
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Leverages extensive knowledge of products and solutions to manage and grow Healthcare Payments ISV relationships
- Leverages your technical integrations knowledge to work cross functionally to develop effective go to market and commercialization strategies.
- Develop C-Suite and Key Electronic Health Record contact relationships to grow portfolio revenue and manage attrition risk.
- Work cross functionally across stakeholders to deliver seamless Electronic Health Record and end client user experiences.
- Negotiate contracts with support of legal and communicate effectively to Electronic Health Record partnerships.
- Manage Risk in compliance with firm’s Third Party Intermediary controls.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Healthcare / Revenue Cycle Management / Payments Experience
- Strong Executive Presence and Public Speaking Skills
Preferred qualifications, capabilities, and skills
- Healthcare Partnerships experience
- Knowledge of APIs and Banking as a Service concepts
- Previous payments / banking experience