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Support Specialist jobs

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842 jobs found
04.12.2023
O

Oracle Field Support Specialist United States, Utah

Limitless High-tech career opportunities - Expoint
Description:
Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management,...
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02.12.2023
O

Oracle Field Support Specialist United States, Virginia

Limitless High-tech career opportunities - Expoint
Description:
Computer hardware troubleshooting skills. Knowledge of anti-static procedures and proper use of anti-static mats and wrist straps. Some command line Linux knowledge and some Linux admin knowledge, ie. VI Editor,...
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02.12.2023
O

Oracle Field Support Specialist United States, Virginia

Limitless High-tech career opportunities - Expoint
Description:
Computer hardware troubleshooting skills. Knowledge of anti-static procedures and proper use of anti-static mats and wrist straps. Some command line Linux knowledge and some Linux admin knowledge, ie. VI Editor,...
Full job details
03.12.2023
IE

Intercontinental Exchange Client Support Specialist United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Provide customer support for users of ICE products by resolving inquiries in a timely manner. Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought...
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01.12.2023
IE

Intercontinental Exchange Client Support Specialist United States, Utah, Provo

Limitless High-tech career opportunities - Expoint
Description:
Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of Simplifile software solutions. Resolve technical problems reported by the customer to...
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22.11.2023
CO

Capital One Technical Support Specialist United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
High School Diploma, GED, or equivalent certification. At least 1 year of experience in remote administration and end user support. At least 1 year of experience with ticketing and traffic...
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22.11.2023
CO

Capital One Technical Support Specialist United States, New York

Limitless High-tech career opportunities - Expoint
Description:
High School Diploma, GED, or equivalent certification. At least 1 year of experience in remote administration and end user support. At least 1 year of experience with ticketing and traffic...
Full job details
Limitless High-tech career opportunities - Expoint
Description:
Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management,...
Full job details
As a Support Specialist on Expoint, you will have the opportunity to jump into the heart of the tech industry and make a real impact. You’ll be the go-to for customers who have questions or challenges, taking ownership of each query or issue and providing efficient and timely solutions to ensure customer satisfaction. You’ll ensure customer queries are resolved quickly and accurately, taking care to be detail-orientated when processing each ticket through to completion. You’ll quickly become a master of the tech products supported, growing your knowledge while learning how they are used every day by customers. You’ll also showcase your passion for customer service, delivering excellent customer care while maintaining a friendly and approachable demeanor. It’s essential that you stay up to date with all new features, products, and services, so that you can be a reliable source of information for customers. In addition, you’ll collaborate with the rest of the team and help develop effective processes and procedures. You’ll use your creativity to bridge the gap between customers and the products and services in meaningful ways. You’ll have a finger on the pulse of customer feedback and analyze customer interaction trends, helping to drive insights into a constantly evolving industry. If you’re looking for an opportunity to hone your customer service and technical capabilities while making a real impact in the tech industry, then a Support Specialist position with Expoint is perfect for you.