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JPMorgan Technology Support III - Merchant Services 
United States, Florida, Tampa 
721292033

Yesterday
Job responsibilities
  • Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units.
  • Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
  • Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments.
  • Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.
  • Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.
  • Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership.
Required qualifications, capabilities, and skills
  • Proven ability to lead and manage complex programs or projects, delivering results across various business units, typically demonstrated through 7+ years of relevant experience.
  • Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution.
  • Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies.
  • Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting.
  • Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development.
  • Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently.
Preferred qualifications, capabilities, and skills
  • Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
  • Implement automation to streamline project workflows and increase operational efficiency.
  • Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
  • Mentor team members to support their professional growth and enhance project management capabilities.