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Support Manager jobs

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4,657 jobs found
29.02.2024
BOA

Bank Of America Data Support Manager United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Description:
:Global Risk Management (GRM) leads bank wide initiatives for management of all aspects of risk, including strategic, market, credit, compliance, liquidity, operational, model and reputational risk matters to support sustainable,...
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23.02.2024
JF

JFrog Technical Support Manager United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:
Manage day to day operations and provide leadership, mentoring and direction to the Technical Support team. Ensure that customer issues are appropriately logged, researched, and accurately resolved in a timely...
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22.02.2024
BOA

Bank Of America Business Support Manager United States, Texas, Dallas

Limitless High-tech career opportunities - Expoint
Description:
Serve as a strategic lead for the Procedure Management function. Manage wholistic project plans for initiatives driven by business change and process improvement. Trouble shoot problems with multiple content delivery...
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29.02.2024
CG

Citi Group Ops Support Manager- Resident United States, Texas, San Antonio

Limitless High-tech career opportunities - Expoint
Description:
Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams. Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining...
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25.02.2024
G

Google Product Support Manager gTech United States, Colorado, Boulder

Limitless High-tech career opportunities - Expoint
Description:
Bachelor's degree or equivalent practical experience. 2 years of experience in project or program management. Experience in analytics and troubleshooting. Experience in designing and delivering exceptional partner and user experiences....
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19.02.2024
A

Amazon Support Manager MSP CX United States, Kansas

Limitless High-tech career opportunities - Expoint
Description:
DESCRIPTIONKey job responsibilities Develop and implement standard operating procedures, performance metrics, and feedback mechanisms for your hardware support engineers Develop metrics and proactive monitoring tools to measure the reliability and...
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20.02.2024
G

Google Product Support Manager gTech United States, Colorado, Boulder

Limitless High-tech career opportunities - Expoint
Description:
Bachelor's degree or equivalent practical experience. 2 years of experience in project or program management. Experience in analytics and troubleshooting. Experience in designing and delivering exceptional partner and user experiences....
Full job details
Are you looking for an opportunity to work in a thriving tech industry? Expoint is the job searching platform for you! Our support manager role is an exciting chance to join a dynamic team. As a support manager, you will be responsible for overseeing help desk staff and services. You will collaborate with product developers and engineering teams to provide technical and request support to customers. Your duties include ensuring customer satisfaction, efficiently resolving customer issues, and maintaining a knowledge base of troubleshooting solutions. You will also play a key role in training staff on product use and troubleshooting customer requests. In order to be successful in this role, we are looking for candidates who have exceptional customer service and communication skills, troubleshooting abilities, and technical aptitude. A Bachelor's degree in Computer Science or a related field is preferred. Additionally, experience with product support and system administration is preferred. At Expoint, we prioritize work/life balance and career development. Our team-oriented culture encourages collaboration and support amongst all employees. If you are looking to work in a fast-paced, innovative industry, we offer an excellent opportunity. Join us, and be part of an engaging and successful team!