Support Manager jobs

Are you looking for an opportunity to work in a thriving tech industry? Expoint is the job searching platform for you! Our support manager role is an exciting chance to join a dynamic team. As a support manager, you will be responsible for overseeing help desk staff and services. You will collaborate with product developers and engineering teams to provide technical and request support to customers. Your duties include ensuring customer satisfaction, efficiently resolving customer issues, and maintaining a knowledge base of troubleshooting solutions. You will also play a key role in training staff on product use and troubleshooting customer requests. In order to be successful in this role, we are looking for candidates who have exceptional customer service and communication skills, troubleshooting abilities, and technical aptitude. A Bachelor's degree in Computer Science or a related field is preferred. Additionally, experience with product support and system administration is preferred. At Expoint, we prioritize work/life balance and career development. Our team-oriented culture encourages collaboration and support amongst all employees. If you are looking to work in a fast-paced, innovative industry, we offer an excellent opportunity. Join us, and be part of an engaging and successful team!