Software Support Engineer jobs

Are you a tech-savvy problem solver? Have a genuine interest in helping people and businesses succeed? We have a position in mind for you - become a Software Support Engineer with Expoint! Expoint is the leading tech job searching platform made for the tech industry and we’re looking for experienced Software Support Engineers. As a Software Support Engineer, you will be expected to provide the highest level of customer service to our clients through troubleshooting, training, and proactive problem solving. You will be responsible for responding to customer inquiries in a timely and professional manner and documenting troubleshooting steps to ensure that customer problems are resolved. In addition, you will also be in charge of creating and updating technical support knowledge shared internally and externally with customers. To succeed in this role, you will need to be knowledgeable about a variety of software, hardware, and networked systems and have a strong problem-solving mindset. You must also have excellent communication and interpersonal skills, as you will be working directly with customers, stakeholders and product development teams. If you think this exciting role fits your capabilities, apply now and join the Expoint team today. Be part of the tech revolution and make a difference in the world of technology!