Software Support Engineer jobs
Johnson Electric Embedded Software Engineer United States, Illinois
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•Work on cutting-edge technologies and projects that push boundaries
•Access to training programs and continuous learning opportunities
•Supportive team environment with knowledge sharing
•Attractive salary and comprehensive benefits
•Be part of a diverse, international organization
• Evaluate and integrate advanced software technologies aligned with our product roadmap
• Architect robust embedded software solutions to enhance product functionality
• Solve complex technical challenges with creativity and precision
• Mentor and collaborate with engineering teams
• Manage projects with urgency and strategic foresight
• Make decisions balancing technical excellence and business impact
• Represent the company in customer engagements, articulating technical value clearly
What We’re Looking For:
• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related field
• Minimumof experience in embedded software design
• Proven track record of adopting new software technologies in product development
• Strong leadership and team guidance skills
• Strategic business acumen and market awareness
• Excellent communication skills, especially in customer-facing scenarios
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Flywire Senior Full Stack Software Engineer I Payments Platform United States, Massachusetts, Boston
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Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity:
We, at Flywire, are looking for an experienced
Senior Full Stack Software Engineer I, Payments Platform, ideally with a background in FinTech. Your primary responsibility will be to build and maintain the platform that supports the money movement of our industry leading payment engine moving hundreds of millions everyday..
You will be joining a team in charge of designing new functionalities and improving the current capabilities to improve speed, cost and scalability of our product. Thus, a commitment to collaborative problem solving, pragmatic design, building quality products and to convey the sensation that the product is the responsibility of all the team is essential. You will be responsible for ensuring high quality code in a team defined timeframe.
Write clean, high quality, testable, secure, maintainable and extendable code
Solve items such as challenging bugs and production issues within the development environment
Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
Understand scalability and performance status and make improvement for scalability
Drive change and improvement in all phases of the development lifecycle
Ensure the best possible performance, quality, and responsiveness of the applications
Contribute to the product vision by collaborating with Product Managers and stakeholders and teams across engineering, product and design.
Work collaboratively with teams across the globe by understanding their needs
Help your fellow developers to continue growing their skills
Here’s What We’re Looking For:
6+ years of experience in application development.
Experience working as a Java developer is required, with Ruby experience highly valued.
Expertise in web services, REST architecture.
Experience in designing, developing and supporting scalable, performant and reliable services and distributed systems
Product oriented mindset
Prior experience with cloud technologies such as AWS, Azure etc.
Understanding of o11y principles and tools
Understanding of relational databases
Strong understanding of object-oriented fundamentals
Great understanding of the other disciplines in the cross functional team: QAs, Product and SREs
Fluent in English, as it is the company’s working language
Experience in FinTech or the payment industry will be appreciated
The ability to deliver high quality code and learn quickly
Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and support
Technologies We Use:
Java and Ruby
React
JavaScript, HTML5, and CSS3
System management: Linux, MySQL, MongoDB, Redis, Sidekiq, AMQP, ElasticSearch,
Cloud platform: AWS
Gitlab
Our Culture:
We are a global company. Our engineering team is distributed across 3 continents and 4 different countries so remote work is allowed!
Our engineering practice is shaped around concepts including Agile, Lean, and Extreme Programming. Each team has a high level of autonomy to organize themselves in the way they consider more appropriate to execute their mission.
We actively engage in knowledge sharing by hosting internal cross-discipline events.
We are active in contributing to open source whenever possible.
We contribute to our local communities by hosting different events, Meetups, etc
What We Offer:
Competitive compensation, including Restricted Stock Units
Employee Stock Purchase Plan (ESPP)
Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
Dynamic & Global Team (we have been collaborating virtually for years!)
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
Be a meaningful part in our success - every FlyMate makes an impact
Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
ORCA Security Customer Success Engineer United States
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- High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
- Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
- Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
- Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
As a , you’ll be the technical quarterback for Orca’s largest and most complex customers. You’ll partner closely with executives, architects, and security teams to ensure they unlock the full value of the Orca Platform, driving adoption, expanding use cases, and shaping long-term cloud security strategies.
You’ll combine with , serving as the bridge between our customers and Orca’s product, engineering, and go-to-market teams. From on-site visits to executive workshops, you’ll ensure customers achieve measurable outcomes and see Orca as a critical part of their cloud security transformation.
What You’ll Do
- Serve as the trusted technical advisor for Orca’s most strategic customers.
- Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
- Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance.
- Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies .
- Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes.
- Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering.
- Present platform value and innovation in executive-level business reviews.
- Collaborate with Sales on renewals, expansions, and long-term strategic growth.
- Provide insights and feedback to influence Orca’s product roadmap and customer experience .
- 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
- Proven experience with enterprise cloud environments (AWS, Azure, GCP).
- Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines .
- Strong understanding of cloud security architecture and the CNAPP ecosystem .
- Proficiency in scripting, automation, and API integrations .
- Exceptional communication and consulting skills—able to engage both technical teams and C-level executives.
- A passion for helping customers operationalize security at scale and deliver measurable value.
- Bonus: Experience with IaC (Terraform) or Kubernetes certifications (CKA/CKAD/CKS) .
At Orca, you’ll join a passionate global team on a mission to make cloud security frictionless. You’ll work alongside innovators who challenge norms, build boldly, and care deeply about customer success.
F5 Sr Lab Network Engineer United States, Washington, Spokane
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firewalls, BIG-IPand DMZ networking.
PRIMARY RESPONSIBILITIES:
- Design, monitor, and improve the performance and reliability of lab network and virtual lab services.
- Configure and manage enterprise-grade switches (Arista, Juniper, Cisco, Dell) and firewalls (Palo Alto).
- Handle Layer 2 and Layer 3 network configurations including VLANs, STP, OSPF, BGP.
- Manage PXEbooting environmentsfor automated OS provisioning.
- Configure and maintain BIG-IP (F5) load balancers and related services.
- Design and maintain DMZ network segments, including firewall rule creation and management.
- Implement andmanage Infoblox forIP address management and DNS/DHCP services.
- Use Network Configuration Manager (NCM) for automated configuration backups and compliance.
- Set up andmanage switchingauthentication mechanisms(802.1X, RADIUS/TACACS).
- Maintain core Security Protocols in designing the Network diagram
- Plan and execute lab hardware infrastructure, including rack layouts, cabling, and power planning.
- Collaborate with architects and vendors to align lab infrastructure with emerging technologies and product roadmaps.
- Lead automation efforts for network configuration and troubleshooting using scripting languages (Python, Bash, Perl).
- Maintain inventory tools and perform capacity planning.
- Respond to service tickets and support requests in a timely manner.
- Deploy and support production and pre-production environments for core lab systems.
- Research and implement new technologies to enhance lab capabilities.
- Create and maintain scripts/tools to automate configuration, usability, and troubleshooting.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong hands-on experience with:
- Arista EOS, Juniper JunOS, Cisco IOS/NX-OS, Dell Networking OS
- Palo Alto firewalls and DMZ rule management
- BIG-IP(F5) configurationsand traffic management
- Infoblox IPAM/DNS/DHCP
- NCM for network device configuration management
- Switchingauthentication (802.1X,RADIUS, TACACS)
- PXE booting, DHCP/TFTP/NFS setup
- Deep understanding of L2/L3 networking, routing protocols, and high availability systems
- Building for Security, Monitoring solutions and Log Capturing solutions for Switches.
- Experience with virtualization platforms Networkconnectivity: OpenStack,VMware, Hyper-V, KVM
- Familiarity with Linux, Windows, and systems engineering
- Scripting and automation experience (Python, Bash, Perl)
- Exposure to cloud platforms Networking (AWS, Azure) will be add-ons
- Experience with storage technologies Network Configurations
- Knowledge of Software Defined Networking (SDN) is a plus
- Database administration experience (PostgreSQL, MySQL, NoSQL)
QUALIFICATIONS:
- Bachelor’s degree in computer science, Engineering, or related field (or equivalent work experience)
- 10+ years of experience in enterprise network environments
- 6+ years of experience with virtualization platforms
- Strong problem-solving, decision-making, and communication skills
- Ability to quickly learn and adopt new technologies
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- May require occasional on-call support and work outside normal hours (evenings/weekends)
- Occasional travel (approx. 5%) via automobile or airplane
- Work performed in a standard office environment with regular use of computers and communication tools
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $123,200.00 - $184,800.00F5 Principal Enterprise Security Engineer United States, Washington, Seattle
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Reports To:VP of Infrastructure and Security
Infrastructure and Security
Enterprise Security Engineerto design, implement, and manage enterprise-wide security solutions.shape our security strategy across endpoint protection, network, SaaS, IAM, and observabilitywhile aligning to NIST and CIS standards. This role reports to the
Key Responsibilities
Security Architecture & Governance
Architect enterprise security solutions across endpoints (EDR/XDR), networks, SaaS, andidentity/infrastructure.
Ensure compliance withNIST SP 800-53, CIS benchmarks, and FedRAMP (Low/Moderate/High) standards.
Design for DoD Impact Levels IL‑4 and IL‑5 environments, integrating enhanced controls beyond FedRAMP High
IAM & Access Management
Implement and manage IAM frameworks: RBAC, MFA, SAML, OAuth, SCIM.
Regularly review andoptimizeprivilege configurations.
Endpoint & Network Security
Deploy and manage endpoint security tools (e.g., CrowdStrike,SentinelOne).
Define network security strategies including firewalls (e.g., Palo Alto), micro-segmentation, VPNs.
andmaintaindevice health assessmentsand dashboardsleveragingdevicetelemetryfromenterprise security tooling.
Configure andmaintainData Loss Prevention (DLP) tooling & policies
Support securitydeployments and configurations across multiple operating systems-Windows 10/11, macOS, Window Server, RHEL,Oracle, CentOS
Experience with Security Service Edge and Software-DefinedPerimeter enablesZTNA solutions such asNetSCOPE, Zscaler, and PAN
SaaS Security & Cloud Compliance
Secure SaaS applications using SSPM tools and integrate them into governance frameworks.
Maintain compliance evidence for FedRAMP/DoD IL audits and ATO packages
Incident Response & Threat Intelligence
Lead incident response efforts: detection, triage, investigation, mitigation, and post-mortems.
Coordinate with threat intel teams to feed strategic threat insights into detection logic and tools.
Vulnerability Management & Observability
Own vulnerability scanning, CVE tracking, patch-rollout, and POA&M development.
Build and tune observability systems (SIEM, EDR, logging, telemetry) to support security posture.
Automation & Scripting
Automate security workflows using Python, PowerShell, Bash, or similar languages.
Integrate automation into tooling forreporting,incident response, compliance, detection, and remediation.
Collaboration & Communication
with the CISO and staff to align security initiatives with organizational strategy.
Communicate technical concepts clearly to leadership, compliance, legal, and engineering teams.
Develop and deliver security training and awareness for teams across the enterprise.
Qualifications & Experience
Bachelor’s degree in cybersecurity, computer science, engineering—or equivalent years of corporate security/SOC experience.
7+ years in enterprise or cloud security with hands-on background in IAM,endpoint/network/SaaSsecurity, incident management, vulnerability management, and log analytics.
Compliance Know-How:
Solid understanding of FedRAMP security controls and audit frameworks.
Experience with DoD IL‑4/IL‑5 programs—understand added encryption, personnel restrictions, and control overlaysTechnical Skills:
with tools like CrowdStrike, Palo Alto, F5, Splunk/ELK, and IAM platforms (Okta,Entra ID, etc.).
Strong scripting/automation using Python, PowerShell, Bash, etc.
Security Frameworks:NIST SP 800-53/171, CIS Benchmarks, FedRAMP, DoD CC SRG.
Soft Skills:Strong verbal and written communication; ability to convey complex topics to executives; experience working with stakeholders across multiple time zones.
BigIP
Personality Traits:
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $152,000.00 - $228,000.00F5 Manager Software Development Engineering United States, Washington, Seattle
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This position manages the activities of systems development, applications development, test strategies and quality assurance functions for system enhancements and new products. Key responsibilities are to develop and manage people, provide technical leadership, lead project planning, facilitate communication, and offer product vision. Coordinates project timelines with Project and Development Managers, determines and obtains resources, assigns work, monitors progress and results, and provides technical leadership. This Manager is a champion for product quality within the department and is accountable for an assessment of product readiness and commitments on product delivery schedules. This is a first-level management position.
Primary Responsibilities
· Employee management including but not limited to sourcing, interviewing and hiring candidates for open positions, onboarding, establishing goals, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance evaluations, approving paid time-off (PTO), developing performance improvement plans, and taking disciplinary action.
· Recommends changes to policies and establishes procedures that affect immediate organization(s).
· Act as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
· Ensures milestones are being met; monitor, track and make visible
· Develops and administers schedules, performance requirements; provides input into budgeting.
· May meet with customers to communicate and review product features
· May communicates product roadmaps and project status to staff, senior management, and other product teams.
· Evaluates and reviews new technologies on their applicability to product architecture and design.
· Prioritizes product features resulting in the correct delivery of needed functionality.
· Coordinates with development service groups resulting in greater communication and higher probability of on time delivery of products.
· Performs other related duties as assigned.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Knowledge, Skills and Abilities
· Knowledge and expertise in software engineering methodologies.
· Demonstrated ability to lead technical teams
· Proven ability to deliver products with highest quality, on time and within budget.
· Demonstrated ability in mentoring and developing direct reports.
· Experience with QA metrics and reporting
· Extensive experience with bug tracking and triage systems
· Excellent interpersonal and communication skills.
· Demonstrated excellence in all written communications.
· Duties are performed in a normal office environment while sitting at a desk or computer table.
· Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
· Duties may require being on call periodically or working outside normal working hours (evenings and weekends). Duties may require the ability to travel via automobile or airplane, approximately 10% of the time spent traveling.
· Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.
Qualifications
· B.S. Degree in Computer Science, Electrical Engineering, or other technical degree
· 7+ years software development experience
· 0-3 years leading or managing a development team
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $172,800.00 - $259,200.00Ebay Senior MTS Software Eng. Data Platform United States, Texas, Austin
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Senior MTS Software Engineer, Data Platform
Job Type: Full-time
About the RoleWe are seeking Data Platform Software Engineers, not Data Engineers . While familiarity with Spark, Flink, and other tools in the Hadoop environment is a definite advantage, your focus will be on building the data platform rather than just creating data pipelines.
What you’ll do and learn
Independently lead complex, high-impact initiatives across eBay’s Data Platforms, from conception to successful production rollout. You will collaborate with Product Managers to help define the vision for the data platform at eBay.
Architectural Leadership: Own and evolve the architecture for core data platform systems, ensuring solutions are scalable, secure, maintainable, and in alignment with enterprise standards.
System Design: Eliminate duplication across systems and ensure clear responsibility boundaries; align systems with business needs and future scalability.
Engineering Excellence: Champion clean architecture, promote use of modern frameworks, enforce quality gates, and ensure adherence to design patterns and coding standards.
Lead by Example: Write reference implementations, contribute to core libraries, and conduct in-depth code reviews to influence standards and uplift team capabilities.
Cost Optimization: Propose and drive engineering solutions that reduce operational overhead, improve resource efficiency, and automate manual processes.
Framework Development: Find opportunities to build reusable components, services, and frameworks that accelerate feature delivery across the organization
Modernization: Lead migrations of legacy systems into modern architectures and cloud-native paradigms with minimal disruption and high impact.
Collaboration: Drive complex technical discussions, build consensus across engineering, product, and operational teams, and ensure smooth delivery of cross-functional projects.
Documentation & Governance: Create well-structured Architecture Decision Records (ADRs) and contribute to technical documentation and standards.
Proactively address performance, security, compliance, and future-proofing of solutions while balancing latency, correctness, scale, and cost.
Raise the engineering bar through design/code reviews, operational excellence (SLOs, observability, incident management), and scalable practices that increase velocity across teams.
Mentorship: Act as a technical mentor, guiding senior and junior engineers on architecture best practices and advanced problem-solving.
Introduce AI-first frameworks and reusable components that reduce developer friction and enable faster iteration.
Automate diagnostics, monitoring, and remediation using intelligent assistants and prediction-based alerting.
Excellent in interpersonal communication
What you bring
Extensive experience owning large-scale distributed data platforms (multi-PB data, high-throughput streams, global systems).
Deep systems approach : you anticipate bottlenecks, design for reliability (reprocessing, idempotency, schema evolution), and think holistically across compute, storage, and APIs.
Excellent decision-making and communication skills , thriving in ambiguity while aligning diverse stakeholders on the right path forward.
Security and compliance mindset , including data privacy, RBAC/ABAC, encryption, and auditability — with the ability to partner with compliance teams on regulatory requirements.
Proven leadership in mentoring engineers, shaping team culture, and driving organizational change in engineering practices.
Growth mindset
High-impact mission : You will build and modernize eBay’s Data Platform, which powers analytics, experimentation, machine learning, personalization, and trust and compliance on a global scale.
Challenging technical problems : From real-time streaming at scale, to lakehouse correctness, governance, cost and performance optimization, and multi-cloud resiliency.
Vibrant culture : A collaborative, transparent, and inclusive environment where diverse perspectives are valued, knowledge sharing is encouraged, and every engineer has a voice.
Flexibility & support : Hybrid/remote-friendly practices, competitive compensation, global benefits ( ), and support for learning resources, conferences, and career development.
Always-on responsibility with balance
Qualifications
12+ years of experience in building and operating large-scale distributed systems, with 5+ years as a staff/architect-level technical lead across multiple domains.
Proven success in driving technical strategy and roadmaps , authoring architecture and technical vision documents, and aligning stakeholders across engineering, product, and compliance.
Strong foundation in data structures, algorithms, and distributed systems design .
Proficiency in Java/Python (or equivalent) and in infra-as-code, CI/CD, and containerized environments.
Hands-on deep internal expertise in several of the following: Kafka/Flink, Spark,, Delta/Iceberg, GraphQL/REST APIs, RDBMS/NoSQL, Kubernetes, Airflow.
Experience building both streaming and batch data platforms , improving reliability, quality, and developer velocity.
Demonstrated ability to mentor senior engineers, influence org-wide practices , and make long-term architectural decisions that unlock measurable business outcomes.
BS/MS in CS or equivalent practical experience.
The base pay range for this position is expected in the range below:
$152,400 - $247,800Share
•Work on cutting-edge technologies and projects that push boundaries
•Access to training programs and continuous learning opportunities
•Supportive team environment with knowledge sharing
•Attractive salary and comprehensive benefits
•Be part of a diverse, international organization
• Evaluate and integrate advanced software technologies aligned with our product roadmap
• Architect robust embedded software solutions to enhance product functionality
• Solve complex technical challenges with creativity and precision
• Mentor and collaborate with engineering teams
• Manage projects with urgency and strategic foresight
• Make decisions balancing technical excellence and business impact
• Represent the company in customer engagements, articulating technical value clearly
What We’re Looking For:
• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related field
• Minimumof experience in embedded software design
• Proven track record of adopting new software technologies in product development
• Strong leadership and team guidance skills
• Strategic business acumen and market awareness
• Excellent communication skills, especially in customer-facing scenarios
These jobs might be a good fit
