Welcome to the world of software support engineering jobs. Working as a software support engineer provides an engaging and challenging experience in the high tech industry. Search for the perfect job for you today on Expoint – the job-search platform made solely for the tech industry!
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7,266 jobs found
23.05.2023
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Tesla Software Support Engineer United States, California, Fremont
Actas single point of contact for end users and ensure software support requestsare acknowledged and triaged in a timely manner. Developdeep understanding of what our software can and cannot do,...
Deliver quality second level technical solutions to our user problems, troubleshooting their issues, providing technical guidance, and performing implementation reviews. Act as a single point of contact and ensures that...
Act as single point of contact for end users and ensure software support requests are acknowledged and triaged in a timely manner. Develop deep understanding of what our software can...
Actas single point of contact for end users and ensure software support requestsare acknowledged and triaged in a timely manner. Developdeep understanding of what our software can and cannot do,...
Work through tickets received from Factory Software users across all North American facilities. Work directly with software developers to understand user issues and provide solutions in real-time. Understands the end...
Engage in customer-facing activities. Analyze growth opportunities. Analyze product development needs. Coach on targeted product value propositions. Review proposal activities. Present technical sales briefings to customers. Develop and champion best-in-class...
Actas single point of contact for end users and ensure software support requestsare acknowledged and triaged in a timely manner. Developdeep understanding of what our software can and cannot do,...
Are you a tech-savvy problem solver? Have a genuine interest in helping people and businesses succeed? We have a position in mind for you - become a Software Support Engineer with Expoint!
Expoint is the leading tech job searching platform made for the tech industry and we’re looking for experienced Software Support Engineers. As a Software Support Engineer, you will be expected to provide the highest level of customer service to our clients through troubleshooting, training, and proactive problem solving.
You will be responsible for responding to customer inquiries in a timely and professional manner and documenting troubleshooting steps to ensure that customer problems are resolved. In addition, you will also be in charge of creating and updating technical support knowledge shared internally and externally with customers.
To succeed in this role, you will need to be knowledgeable about a variety of software, hardware, and networked systems and have a strong problem-solving mindset. You must also have excellent communication and interpersonal skills, as you will be working directly with customers, stakeholders and product development teams.
If you think this exciting role fits your capabilities, apply now and join the Expoint team today. Be part of the tech revolution and make a difference in the world of technology!