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JPM
JPMorgan Client Service Senior Associate United States, North Carolina, Charlotte
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
Engage in multiple projects or initiatives throughout the project lifecycle, including researching new projects or business process changes. Critically evaluate information from various sources, reconcile conflicts, and break down complex...
Provide daily support within our operations, addressing client inquiries, and troubleshooting issues using your knowledge of our policies and procedures. Identify opportunities to refer services based on client needs, leveraging...
Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity...
Key advisor and proactive partner to the client, providing advice/consultation on decision making. Able to work independently on projects and client inquiries. Acts as proactive partner, reaching out to clients...
Manage large, high profile health systems, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer’s...
Champion and support your teammates’ success and the goals of the bank, while fostering a culture of diversity. Build a book of business and deliver personalized investment solutions to your...
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
Welcome to Expoint, the technology industry's go-to destination for service consultant job opportunities! Here, you'll find some of the most sought after service consultant roles from around the world. As a service consultant, you'll be responsible for helping to ensure that the clients of technology firms receive the best possible service.
You will act as the bridge between the client and the organization, ensuring that the goals of both are met. You must have strong problem-solving and communication skills, as well as experience in customer service and support. You must also be well-versed in the technology industry and the trends that are shaping it.
As a service consultant, you must provide exceptional customer service to your clients. It's important that you take the time to listen and understand their needs, and to provide appropriate solutions. You'll also help clients understand the services provided by the technology firm, provide guidance, and promote customer loyalty.
You'll need to stay up-to-date with the latest trends in the industry so that you can help develop new strategies to provide better customer service. This means being familiar with the latest technology, systems, and tools. You should also have excellent organizational, collaborative, and interpersonal skills.
A career in service consulting can be rewarding and stimulating, as you're able to achieve customer satisfaction while learning more about the technology industry. Plus, you get to meet and interact with people from all over the world. If this exciting and challenging role sounds like something you have the skillset and ambition for, then visit Expoint today to find the perfect service consultant job for you.