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Amazon Software Engineer Project Kuiper - Field Service Management United States, Washington, Redmond
DESCRIPTIONKey job responsibilities You solve difficult problems, applying appropriate technologies and best practices. You are proficient in a broad range of design approaches and know when it is appropriate to...
DESCRIPTIONKey job responsibilitiesRoadmap Management: Plan, coordinate, and prioritize software development projects to ensure timely delivery of high quality software solutions. Track project progress, identify risks, and implement mitigation strategies as...
Bachelor's degree or equivalent practical experience. 6 years of experience in service design or UX strategy within enterprise, consulting, or agency. Experience in data visualization, design, and prototyping tools and...
DESCRIPTIONKey job responsibilities Respond to customer requests Advise the Generator Service Manager of parts needed for necessary repairs Document detailed, complete and legible descriptions of all repair operations performed Accurately...
DESCRIPTIONKey job responsibilities Provide detailed reviews of service disruptions, metrics, detailed pre launch planning. Work with application owners to develop and standardize test, upgrade, and release management processes. Champion and...
DESCRIPTIONKey job responsibilities Build scalable systems that protect and enhance Alexa, Prime Video, Kindle, and Fire TV experiences Write high quality, well tested code following engineering best practices Mentor and...
Perform quality reviews of contract and invoice abstraction. Provide abstraction guidance for third party abstraction service provider. Ingestion, review, payment, and auditing of rent and power data center and colocation...
DESCRIPTIONKey job responsibilities You solve difficult problems, applying appropriate technologies and best practices. You are proficient in a broad range of design approaches and know when it is appropriate to...
The service supervisor role is a critical part of the tech industry, responsible for ensuring customer satisfaction and successful technical support. As a service supervisor at Expoint, you will be a role model for customer service and technical support personnel, demonstrating how to best serve customers and technical problem solve. As a leader in the tech industry, it is important to be able to manage conflict and motivate team members.
Your main role is to supervise and oversee the customer service and technical support staff. This will involve creating a positive and productive work environment, managing the day-to-day work activities and operations of the service teams, and ensuring quality customer service. This position is instrumental in delivering customer service satisfaction and will involve close collaboration with other departments in the company.
You should possess strong written and verbal communication skills, a collaborative team-focused attitude, and the ability to handle difficult customer interactions in a positive manner.
Expoint is looking for supervisors who are creative problem solvers, able to research and resolve service issues and complaints for customers. Moreover, you will be responsible for advising support team members on best practices and researching and developing technical solutions to operational issues.
This is an excellent opportunity to join a competitive and innovative team and gain experience leading customer service teams in a growing tech company. Expoint is committed to providing an empowering and collaborative office environment where every member is an essential part of the team.