Salesforce Consultant jobs

• Define and communicate a clear product vision and roadmap for Salesforce and related CRM solutions
• Align product goals with business strategy, sales enablement objectives, and customer engagement initiatives
• Serve as the primary liaison between business teams and Salesforce technical teams
• Collaborate with cross-functional partners to ensure seamless connectivity across all digital tools used by sales representatives

• Own and prioritize the Salesforce product backlog based on business value and impact
• Write detailed user stories and acceptance criteria to ensure clarity and alignment
• Partner with the Digital Product Manager, Salesforce developers, admins, and architects to refine and groom backlog items

• Engage with sales, marketing, service, and operations teams to gather and analyze requirements
• Manage stakeholder expectations and provide transparency on product priorities, timelines, and releases
• Participate in Agile ceremonies including sprint planning, backlog grooming, and review sessions

• Work with technical teams to ensure timely delivery of new features, integrations, and enhancements
• Oversee testing, deployment, and post-launch validation of Salesforce releases
• Ensure proper documentation, training, and change management for end users

• Maintain a strong understanding of Salesforce platform capabilities, data models, and best practices
• Ensure adherence to governance, security, and compliance standards
• Monitor performance metrics and user feedback to identify areas for improvement

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Minimum of 3 years' experience as a Product Owner, Business Analyst, or similar role, ideally with Salesforce as a primary platform
• Proven track record leading cross-functional teams in an Agile/Scrum environment
• Strong understanding of CRM processes and the Salesforce ecosystem
• Excellent communication, stakeholder management, and prioritization skills
• Analytical and data-driven mindset

• 5 or more years' experience in a Salesforce-focused role
• Hands-on experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud
• Salesforce Administrator or Salesforce Platform App Builder certification
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification
• Experience building agentic solutions within Salesforce or other platforms
• Comfortable balancing short-term deliverables with long-term platform vision

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Your responsibilities will include:

• Responsible for the designated territory sales of the Hepatic Artery Infusion (HAI) pump and infusion accessories
• Develop and implement sales strategies and action plans at existing and onboarding accounts to effectively promote HAI therapy.
• Support monthly, quarterly, and yearly territory quota attainment.
• Develop deep understanding of clinical data supporting HAI therapy and the HAI pump and communicate effectively with target customers, stakeholders, and referring physicians.
• In collaboration with the HAI Specialist, serve as an HAI expert by providing clinical, product, and technical assistance and training to physicians, infusion staff, the surgical team, nuclear med/IR, and health care providers supporting HAI therapy.
• Ownership of existing and onboarding HAI centers including establishing relationships with key HAI champions (Surgical and Medical Oncologists)
• Support pump implant procedures in the operating room, coordinating with HAI Specialist to ensure case coverage. Aligns activities with the HAI Specialist to ensure clinical staff at existing accounts are effectively trained.
• Navigate hospital purchasing and administrative groups to gain and maintain approval for the HAI pump and accessories.
• Identify, develop, and establish new potential customers and lead the onboarding including product approval, engagement of multidisciplinary teams, in-services, and case coverage.
• Establish productive and professional relationships with key opinion leaders in the HAI market.
• Collaborate with HAI therapy centers to market their programs, develop local referral network and quickly grow procedure volume.
• Keep up to date customer information in Intera CRM system that can assist in sales, sales planning, clinical, and pump tracking.
• Establish and maintain extensive knowledge of the hepatic arterial infusion pump and accessories and be available to support all in-services.
• Collaborate with Therapy Development Managers (TAMs) to amplify outreach, awareness, and advocacy for HAI with network affiliates and community oncology.
• 50-75% travel required

Required qualifications:

• Minimum of 5+ years of experience in medical device sales
• Bachelors degree

Preferred Qualifications:

• Documented sales success with ability to speak to sales numbers and rankings.
• Strong analytical and sales skills

• Strong clinical sales experience.

• Experience managing a large number of accounts in a large geography.

• Oncology sales experience
• Experience navigating multiple stakeholders in a matrixed environment.

• Operating room experience

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will Include:

• Serve as the primary resource for clinical support in case coverage, physician training, and allied healthcare worker training.
• Educate customers and internal BSC employees on the merits and proper clinical usage of our products through presentations and demonstrations using various formats and platforms.
• Attend cases in hospital labs for case support, training, and CMEs.
• Provide ongoing clinical and technical training and support to customers directly.
• Regularly visit customers and potential customers to identify their clinical needs, goals, and constraints related to patient care, and discuss and promote our products and services to achieve sales targets.
• Manage existing customers and acquire new ones in the assigned territory under the general supervision of the Manager.
• Plan and develop the market for our existing and new products according to divisional goals and objectives, optimizing available tools (e.g., consignment).
• Cultivate a wide range of business relationships with hospital management, purchasing departments, and hospital staff.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or collaborating with other personnel (e.g., sales, clinical research, marketing, technical support).
• Develop sales skills and manage inventory, forecasts, billings, tenders, and quotations.
• Analyze and report market and business feedback to the Manager and others on a monthly and yearly basis using all available support tools.
• Represent Boston Scientific values and integrity.

Job Requirements:

• Bachelor’s degree in Science, Engineering, Biomedical, or related field.
• Minimum 6 years of combined clinical and sales experience, with a strong track record in medical device sales and direct working experience in Cath Lab or Operating Theatre (OT) settings.
• Electrophysiology (EP) experience strongly preferred—especially familiarity with ablation procedures, cardiac mapping systems and stroke management.
• Highly driven and customer-oriented, with a proven ability to build and sustain strong relationships with clinicians and stakeholders.
• Confident in attending procedures and providing intra-operative support, especially in complex and high-pressure environments.
• Excellent written and verbal communication skills, with the ability to clearly convey technical and clinical information to both medical and non-medical audiences.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which BSC products can best address their specific needs.
• Observes actual procedures in the lab and operating room of hospital accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Managing clinicals throughout cases and across different territories.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.

Required Qualifications

• Minimum of 2 years previous medical device sales experience
• Minimum of 5 years’ experience in sales or a combination of sales experience and relevant educational background

Preferred Qualifications

• A four-year degree with a background in sales and proven track record of success
• Strong clinical, analytical and selling skills.
• Person should have a proven ability to take on a large number of accounts.
• Problem solving and the ability to be coached and directed by other teammates will allow collaboration and success in selling the venous and arterial portfolio.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Collaborate with cross-functional partners (Call Center, Marketing, Digital Enablement, IT) to identify challenges, gather data, evaluate processes, and develop Salesforce.com solutions that address business needs
• Develop a clear strategy and capability roadmap in partnership with cross-functional teams
• Define and prioritize business requirements, with a focus on rapid engagement, piloting, and iteration
• Represent the voice of the business and end users, maintaining a deep understanding of business processes and objectives
• Create and manage user stories throughout the intake and development lifecycle, in collaboration with the IT Center of Excellence (COE)
• Serve as the Product Owner for an Agile Scrum team, leading requirements gathering, backlog prioritization, and feature testing
• Align priorities across call center operations, front-end web development, and Salesforce/IT stakeholders
• Coordinate with divisional IT-business teams to ensure adequate support for Salesforce.com solutions
• Conduct formal user acceptance testing (UAT) and monitor performance metrics following implementation
• Stay current on Salesforce.com features, functionality, and innovations to inform solution design
• Provide Tier 1 and Tier 2 user support in partnership with analyst teams
• Conduct primary research to identify business drivers and inform the Salesforce platform strategy
• Train call center team members on new Salesforce features, integrations, and data quality best practices
• Collaborate on application integrations that extend the Salesforce ecosystem
• Participate in global design discussions at both the project and program levels

Required Qualifications:

• Bachelor’s degree in Business Administration or a related field
• At least 2 years of experience in business, operations, or process improvement
• Minimum of 2 years of hands-on experience as a Salesforce.com Product Owner
• Minimum of 2 years of experience working within an Agile framework
• Advanced proficiency in Microsoft Excel, with a strong understanding of complex data structures
• Demonstrated problem-solving abilities in addressing operational challenges
• Proven track record in conducting cost-benefit analyses and developing business cases
• Willingness and ability to travel up to 10% of the time

Preferred Qualifications:

• Master of Business Administration (MBA)
• Salesforce certifications (e.g., Administrator, Advanced Administrator, or related)
• Hands-on experience with multiple Salesforce cloud platforms such as Marketing Cloud, Communities, or Service Cloud
• Experience working in IT or sales-focused business environments
• Familiarity with customer relationship management (CRM) platforms and call center operations
• Strong financial acumen, including experience in budget analysis and defining business value
• Demonstrated success in driving process improvements; experience with Six Sigma methodologies is a plus
• Knowledge of or experience in the medical device or healthcare industry
• Strong presentation skills with the ability to influence cross-functional teams and drive alignment

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.