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Apple Customer Advocacy Quality Assurance Specialist United States, Texas, Austin
Experience as a Customer Advocacy Phone Advisor. Proven ability to maintain high performance in a fast-paced environment. Exceptional attention to detail. Strong time-management and organizational skills. Excellent verbal and written...
5+ years of experience in manufacturing and Quality Control. Travel internationally to supplier sites - 30%. BS in Engineering (Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Manufacturing systems engineering,...
Experience as a Customer Advocacy Phone Advisor. Proven ability to maintain high performance in a fast-paced environment. Exceptional attention to detail. Strong time-management and organizational skills. Excellent verbal and written...
Bachelor’s degree in civil engineering or equivalent years of experience in lieu of degree; a certified technical training would be nice to have. Minimum 3 years of experience working in...
3+ years of technical experience, including in high-volume manufacturing of consumer electronics. Bachelor’s degree in engineering or relevant field of science; graduate degree a plus. Proven ability to process plan,...
Support the execution of a Quality Review process of self-identified and external issues identified by all Risk Segments to ensure root cause is properly identified and corrective action plans are...
Healthcare (medical, dental, vision). Basic term and optional term life insurance. Short-term and long-term disability. Pregnancy disability and parental leave. 401(k) and employer-funded retirement plan. Paid vacation (from two to...
Experience as a Customer Advocacy Phone Advisor. Proven ability to maintain high performance in a fast-paced environment. Exceptional attention to detail. Strong time-management and organizational skills. Excellent verbal and written...
Are you looking to become a key player in the tech industry? Have you ever dreamed of becoming a Quality Consultant? If so, Expoint is the perfect platform to achieve your goals.
As a Quality Consultant, you’ll be responsible for analyzing, implementing, and monitoring processes and procedures to ensure that the products being produced are of the highest possible quality. This role requires you to assess the value of a product and take into account the industry standards, customer feedback, and trends to ensure that the products meet the required level of quality.
Your responsibilities in this role will include troubleshooting, developing, and maintaining vendor quality programs, setting appropriate quality levels, and leading corrective and preventive action plans. You will use your knowledge of quality processes and systems to review products and processes for compliance, identify any issues, and suggest ways to improve the product. Additionally, you will train staff on quality control processes, coach and mentor quality technicians, and evaluate the outcomes of any quality improvement initiatives.
The ideal candidate for this position should have a bachelor's degree in a related discipline and already have experience as a Quality Consultant. A solid understanding of quality systems, process improvements, and implementation of quality standards is required. Additionally, you should possess excellent communication, problem solving, and leadership skills. With the right skills and knowledge, you’ll be the perfect fit for Expoint!