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575 jobs found
23.05.2023
JPM
JPMorgan Director Production Support United States, Ohio
BS/BA degree or equivalent experience. Proven expertise in application development and support environment with more than one technology and multiple design techniques. Advanced knowledge of development toolset to design, develop,...
Lead complex technology initiatives including those that are companywide with broad impact. Act as a key participant in developing standards and companywide best practices for engineering complex and large scale...
Manage Production support efforts to support customer issues including daily health checks of applications, prioritize and resolve production incidents. Participate in critical incident response calls and serve as an escalation...
Provides guidance to immediate team of software engineers on daily tasks and activities. Sets the overall guidance and expectations for team output, practices, and collaboration. Anticipates dependencies with other teams...
5+ years of experience managing technical teams, in a production support or internal help desk function, with deep exposure to contact center and e-commerce technologies. Familiar with ITIL standard methodologies...
Manages an apps support team. Understand Banking and Finance data model to conduct file delivery based on changed request (CR), source request testing (SRT) and consumer subscriptions delivery. Execute and...
Own; Provide L1/L2 production management for mission-critical & CASH applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business...
BS/BA degree or equivalent experience. Proven expertise in application development and support environment with more than one technology and multiple design techniques. Advanced knowledge of development toolset to design, develop,...
Searching for production support work in the tech industry? Expoint is the perfect site for you! Our job searching platform is solely dedicated to tech opportunities, giving you access to a wide range of roles with top companies.
So, what is production support? In this role, you’ll be the first line of defense when issues arise or as new features or products are released. You’ll be responsible for tracking and resolving issues reported by customers, ensuring a high level of customer satisfaction.
Working in production support requires strong analytical skills and the ability to work in a fast-paced environment. You’ll be able to quickly identify problems, isolate root causes and develop solutions. You need to have excellent communication skills to work well with customers, developers, product managers and other stakeholders. Plus, knowledge of coding and scripting would certainly help!
As a production support specialist, you’ll be a highly valued member of any tech company, helping to ensure its products and services meet the highest standards. If this type of position sounds interesting to you, make sure to visit Expoint and check out the openings. We’ve got a wide selection of roles waiting for you right now!