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ORCA Security Field Marketing Specialist United States
Directly support the Field marketing team with event creation and execution. Project manage field/partner campaigns including calendar management, presentation support, and other tasks as needed. Collaborate with Product Marketing to...
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
Ability to resolve sophisticated customer concerns and technical issues through meticulous research, reproduction, and solving problems for customers installing our products and supporting systems using Linux Operating Systems (Multi-distro), with...
Demonstrate your programming background to manage & manipulate complex datasets to assess performance, power, yield, and quality improvements for NVIDIA's family of chips and products. Partner with the internal Tools...
Demonstrates conceptual and practical expertise in Project Management and basic knowledge of Capital Equipment for Semiconductor Industry. Deeper knowledge of FEP, ALD, and EPI tools is a plus. Requires knowledge...
Regular or Temporary:English (Required)1st shift (United States of America)*Position will work on site 5 days a week.*JOB SUMMARYESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this...
Jointly lead strategic solution and design for party, role, and relationship data informed from Business use case gathering, focusing on delivering business value for strategic initiatives like CRM. Gather, analyze,...
Directly support the Field marketing team with event creation and execution. Project manage field/partner campaigns including calendar management, presentation support, and other tasks as needed. Collaborate with Product Marketing to...
The Expoint job searching platform is made exclusively for the tech industry, and this makes finding a job as a Product Support Specialist a breeze. As a Product Support Specialist, you'll be in charge of responding to customer issues with technical products. You'll investigate, troubleshoot, and provide technical support to customers and will play an essential role in customer satisfaction.
Your role is to ensure customer satisfaction and ensure customer questions, unsolved problems, and technical issues are answered professionally and in a timely manner. This means that you should have excellent phone and email communication skills, in addition to customer friendly approach. Additionally, you should be knowledgeable in software and have a familiarity with Mac and Windows, as well as other operating systems as needed.
You may need to respond to, create, and modify any customer records as needed, including profile information, technical issues, and steps taken to solve problems.
A passion for troubleshooting and strong problem-solving skills will come in handy. An aptitude for learning new technology and an eye for detail and the ability to document the troubleshooting process is required.
By joining Expoint as a Product Support Specialist, you'll have the chance to work with numerous different customers and to work with a talented tech team backed by a company that cares about modern technology and customer happiness.