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Cybereason Customer Success Manager United States, Oregon
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
Serve as the primary relationship owner for an assigned client portfolio, fostering strategic and operational partnerships across multiple campus offices. Partner with Sales, Implementation, Client Optimization and other teams to...
Lead and mentor a team of technical & non-technical support specialists and engineers. Oversee day-to-day support operations, ensuring timely and accurate responses to customer issues. Manage and prioritize technical escalations...
The key account manager role is an integral part of the tech industry and is crucial in ensuring that customer relationships are maintained and developed. A key account manager’s main objective is to serve key customers by managing a portfolio of these accounts and developing relationships, as well as drive revenue.
To be successful as a key account manager, there must be an appreciation for customer service, as well as excellent interpersonal, communication, and organizational skills. It’s important to be able to develop and maintain relationships, as well as be able to negotiate and persuade. Attention to detail, the ability to create and deliver presentations and reports, and a thorough understanding of the solutions and services available are also key for a successful key account manager.
At Expoint, we offer a wide range of opportunities for key account managers so that they can excel in their role. These include the chance to work with leading-edge technology, maximize customer relationships, and grow accounts. Our key account managers are called upon to act as the face of our business, maintain and grow relationships with key customers, and understand their core needs.
We’re committed to providing the best service and solutions to our customers, and the role of key account manager is fundamental in helping to ensure this. If you’re looking for an exciting career opportunity, where you can make an impact in the tech industry, join Expoint and become a key account manager today.