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Help Desk jobs

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60 jobs found
07.07.2024
CG

Citi Group Help Desk Analyst United States, Texas, San Antonio

Limitless High-tech career opportunities - Expoint
Description:
This role will be based in San Antonio supporting Managing Directors and Citi Markets Trading & Investment Banking Floors globally, working in a dedicated team of help desk support analysts....
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14.07.2024
Wiz

Wiz Help Desk ATX United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Description:
Provide tier 1 support for all end users both remotely and in person. Provide in-office executives with a white glove IT experience. Diagnose and resolve technical issues including those related...
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27.06.2024
USB

US Bank Help Desk Specialist Category Technology & United States, Texas

Limitless High-tech career opportunities - Expoint
Description:
Bachelor's degree or equivalent work experience. ITIL Service Management Foundation certification. At least 2 years' experience with providing effective and efficient real-time support for a variety of desk-top technology users....
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24.06.2024
O

Oracle Hospitality OPERA Cloud Help Desk Associate United States, Florida, Orlando

Limitless High-tech career opportunities - Expoint
Description:
Orlando, FL, United States...
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23.06.2024
Wiz

Wiz Help Desk ATX United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Description:
Provide tier 1 support for all end users both remotely and in person. Provide in-office executives with a white glove IT experience. Diagnose and resolve technical issues including those related...
Full job details
21.07.2024
O

Oracle Hospitality OPERA Cloud Help Desk Associate Local Columbia M... United States, Maryland, Columbia

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Description:
Columbia, MD, United States MD, United States VA, United States DC, United States...
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24.06.2024
O

Oracle Hospitality OPERA Cloud Help Desk Associate Columbia MD United States, Maryland, Columbia

Limitless High-tech career opportunities - Expoint
Description:
Columbia, MD, United States...
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Limitless High-tech career opportunities - Expoint
Description:
This role will be based in San Antonio supporting Managing Directors and Citi Markets Trading & Investment Banking Floors globally, working in a dedicated team of help desk support analysts....
Full job details
Welcome to Expoint, the premier job searching platform for the tech industry! Here you’ll find exciting opportunities for help desk roles. Help desk roles are central to the tech industry, providing essential feedback, support, and professional advice to customers. As a help desk professional, you’ll be the first point of contact for customers. You’ll be responsible for responding to inquiries, resolving technical issues, providing technical support, and escalating customer problems to the appropriate personnel. You’ll need to have excellent customer service skills and be proficient in various software and hardware programs, as well as be knowledgeable about current technological trends. Additionally, you’ll need to have excellent communication skills and be able to work collaboratively in a team environment. You must be able to multitask, prioritize tasks, and provide reliable support to customers while adhering to company standards and procedures. Help desk professionals must be patient and have strong problem-solving skills. You'll be expected to stay up to date with technology, update help files, generate reports, and document customer feedback. You’ll also be responsible for providing consistent customer service while focusing on quality and accuracy. If you’re interested in a help desk role, don’t wait to apply for a position on Expoint! Here you can find your dream job and find success in a help desk role. With the right qualifications and skills, you can excel and become an important asset to the tech industry. Don’t miss out on this amazing opportunity – apply now!