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54 jobs found
01.07.2025
JPM
JPMorgan Trade Support New York Rates Exotics Desk United States, New York, New York
Capture all transactions accurately in the Risk Management Systems. Complete intraday and end-of-day processes, including reconciliation checks. Collaborate with operations functions and infrastructure groups. Perform and sign off on all...
Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity...
DESCRIPTIONJoin us on our mission to once again revolutionize the way the world shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in...
Design deal structures, business terms, guardrails, guidelines, policies, and metrics and create frameworks that impact customer outcomes. Act as trusted advisor and thought leader in the development of commercial strategy...
DESCRIPTIONKey job responsibilitiesDesign and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.Create solutions to run predictions on distributed systems with exposure...
DESCRIPTIONKey job responsibilitiesWith guidance, perform a variety of duties, including: Troubleshoot hardware, software, and connectivity issues Assist vendors in the field with triage and updates of Retail and Sales Floor...
Partner with the sales team, with a focus on Enterprise, to structure complex deals, ensuring alignment with business objectives and compliance policies. Review and craft contract terms, pricing structures, and...
Capture all transactions accurately in the Risk Management Systems. Complete intraday and end-of-day processes, including reconciliation checks. Collaborate with operations functions and infrastructure groups. Perform and sign off on all...
Welcome to Expoint, the premier job searching platform for the tech industry! Here you’ll find exciting opportunities for help desk roles. Help desk roles are central to the tech industry, providing essential feedback, support, and professional advice to customers.
As a help desk professional, you’ll be the first point of contact for customers. You’ll be responsible for responding to inquiries, resolving technical issues, providing technical support, and escalating customer problems to the appropriate personnel. You’ll need to have excellent customer service skills and be proficient in various software and hardware programs, as well as be knowledgeable about current technological trends.
Additionally, you’ll need to have excellent communication skills and be able to work collaboratively in a team environment. You must be able to multitask, prioritize tasks, and provide reliable support to customers while adhering to company standards and procedures.
Help desk professionals must be patient and have strong problem-solving skills. You'll be expected to stay up to date with technology, update help files, generate reports, and document customer feedback. You’ll also be responsible for providing consistent customer service while focusing on quality and accuracy.
If you’re interested in a help desk role, don’t wait to apply for a position on Expoint! Here you can find your dream job and find success in a help desk role. With the right qualifications and skills, you can excel and become an important asset to the tech industry. Don’t miss out on this amazing opportunity – apply now!