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Wells Fargo Associate Customer Service Representative Everyday Banking United States, South Dakota, Sioux Falls
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video...
Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent...
Research and respond to telephone, fax, or other inquiries and investigations from internal and external customers in a timely manner. Prepare and maintain a record of all inquiries andinvestigations. Investigate...
Provide Deal Team middle office support throughout the deal/loan life cycle including: managing document collection, completion of on-boarding and compliance, loan closing, and booking and funding processes. Liaise with Portfolio...
Manage risk by performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance. Support less experienced loan administrators in providing resolutions of inquiries and...
Support internal and external customers with inquiries and complaints regarding loan servicing needs. Monitor loan system and resolve customer issues, and process complex transactions online. Perform moderately complex administrative, transactional,...
Execute post-transaction processes related to corporate credit facilities, ensuring timely and accurate data entry and validation. Review legal and credit approval documentation to confirm alignment with internal systems of record....
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video...
Do you thrive in a customer-facing role and aspire to work with some of the most cutting edge technology available? Expoint is the premier job searching platform for tech industry professionals and is on the hunt for a customer support representative.
As part of this role, you'll be the face of the company and have direct responsibility for delivering an outstanding customer experience to all Expoint customers. Your mission as a part of this team will be to ensure each customer has an effortless and positive experience. You will be expected to show empathy and listen to customer needs, all while leveraging your superior technology skills to identify and resolve any technical issues that may arise.
You must be a problem solver who can think on their feet, is well-versed in all Expoint products, and is capable of troubleshooting quickly and accurately. You must also have a knack for establishing and maintaining meaningful relationships with customers, as well as be skilled in helping customers learn to use our products if they are unfamiliar.
This job is not just a career, it's a way to shape the future. If you think you have what it takes to join the Expoint team, we want to hear from you. As a customer support representative, you’ll have the opportunity to be part of something big and make a real difference in the way our customers are serviced.