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Flywire Product Manager - Healthcare United States
Create, manage, and refine the roadmap and backlog. Define user stories, lead sprint planning, and backlog refinement. Define and measure product KPIs, then identify trends and craft product improvements in...
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
Business partnering with leaders and VPs and the other cross-functional teams located globally. Build and retain a strong and effective team. Oversee month-end close and reporting activities, forecast, variance analysis...
Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand...
Promoting Uber Direct value proposition - Clearly understand and communicate the value of Uber Direct to prospects and customers. Seek and achieve logistics, same-day delivery, delivery as a service industry...
Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions. Provide feedback...
Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand...
Create, manage, and refine the roadmap and backlog. Define user stories, lead sprint planning, and backlog refinement. Define and measure product KPIs, then identify trends and craft product improvements in...
A Customer Service Manager for Expoint, the premiere job searching platform for the tech industry, is an integral part of our business. We're looking for an energetic individual who can bring professionalism, dedication, and enthusiasm to their role as manager.
Your primary duties involve overseeing the customer service team, ensuring that our customers receive excellent service that is in line with our high standards. You'll be managing a variety of customer service tasks, such as resolving customer inquiries, resolving disputes, and ensuring that all customer service policies and procedures are followed. You'll also be working closely with other departments to maintain customer relations and satisfaction.
Your responsibilities will also extend to developing customer care initiatives and carrying out special projects to ensure that customer service standards are met. You'll be responsible for onboarding and training customer service representatives, implementing customer service strategies, and evaluating performance metrics. To excel in this position, you should have excellent communication skills, problem-solving skills, and a strong understanding of customer service principles and practices.
This is a great opportunity for someone looking to take on a managerial role in the tech industry. If you're looking for an exciting and challenging role that involves managing and motivating a customer service team, this is the perfect fit. Please submit your resume and cover letter to start your application with Expoint.