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Customer Service Manager jobs

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6,644 jobs found
17.03.2024
IBM

IBM Customer Service Representative United States, Illinois

Limitless High-tech career opportunities - Expoint
Description:
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You’ll be the technical resource...
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20.03.2024
F

Fortinet Customer Service Representative United States, California, Sunnyvale

Limitless High-tech career opportunities - Expoint
Description:
Troubleshoot and resolve Customer Service related queries through phone, chat and web tickets in accordance with Fortinet policies and procedures. Professionally screen incoming customer calls, assist with ticket creation, verify...
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25.03.2024
WF

Wells Fargo Senior Customer Service Representative - United States, Minnesota, Minneapolis

Limitless High-tech career opportunities - Expoint
Description:
Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team. Provide feedback and present ideas for improving or implementing...
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24.03.2024
KLA

KLA Customer Service Engineer E United States, Texas, Richardson

Limitless High-tech career opportunities - Expoint
Description:
Represent the company to the customer and assume accountability for customer satisfaction with service performance. Assure optimum quality of system equipment. Coordinate actions with customers to maximize production time.RESPONSIBILITIES. Evaluate,...
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23.03.2024
KLA

KLA Customer Service Engineer - SPTS United States, New York

Limitless High-tech career opportunities - Expoint
Description:
Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level. Must have working knowledge of MS DOS, Windows...
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14.03.2024
P

Philips Customer Service Agent Level United States, Tennessee, Nashville-Davidson

Limitless High-tech career opportunities - Expoint
Description:
Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns. Take ownership to determine customer’s requirements and recommend appropriate solutions. Effectively multitask while engaging...
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25.03.2024
USB

US Bank Card Customer Service Advisor Category United States, Arizona

Limitless High-tech career opportunities - Expoint
Description:
Answer incoming calls andassistcustomers with questions and concerns related to their credit card accounts. Process and respond to U.S. Bank customer inquiriesutilizingmultiple systems to provide information on accounts while answering...
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A Customer Service Manager for Expoint, the premiere job searching platform for the tech industry, is an integral part of our business. We're looking for an energetic individual who can bring professionalism, dedication, and enthusiasm to their role as manager. Your primary duties involve overseeing the customer service team, ensuring that our customers receive excellent service that is in line with our high standards. You'll be managing a variety of customer service tasks, such as resolving customer inquiries, resolving disputes, and ensuring that all customer service policies and procedures are followed. You'll also be working closely with other departments to maintain customer relations and satisfaction. Your responsibilities will also extend to developing customer care initiatives and carrying out special projects to ensure that customer service standards are met. You'll be responsible for onboarding and training customer service representatives, implementing customer service strategies, and evaluating performance metrics. To excel in this position, you should have excellent communication skills, problem-solving skills, and a strong understanding of customer service principles and practices. This is a great opportunity for someone looking to take on a managerial role in the tech industry. If you're looking for an exciting and challenging role that involves managing and motivating a customer service team, this is the perfect fit. Please submit your resume and cover letter to start your application with Expoint.