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WF

Wells Fargo Customer Service Manager - Mortgage Finance Group United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Description:
Manage and develop a team of Customer Service Representatives who provide low to moderately complex customer support, and engage key stakeholders and business partners associated with customer service. Identify and...
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05.05.2024
WF

Wells Fargo Customer Service Associate Manager Spanish United States, Texas

Limitless High-tech career opportunities - Expoint
Description:
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
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12.05.2024
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Honeywell Aftermarket Service Manager Customer Success Manager United States

Limitless High-tech career opportunities - Expoint
Description:
JOB ID: HRD230435. Category: Customer Experience. Location: 7901 Innovation Way,Mason,Ohio,45040,United States. Exempt....
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13.05.2024
H

Honeywell Aftermarket Service Manager Customer Success Manager United States

Limitless High-tech career opportunities - Expoint
Description:
JOB ID: HRD227223. Category: Customer Experience. Location: 2101 CityWest Blvd,Houston,Texas,77042,United States. Exempt. Due to US export control laws, must be a US citizen, permanent resident or have protected status....
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09.05.2024
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Flex Customer Service United States, Tennessee, Memphis

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Description:
Appropriately utilize system applications and resources to accurately and effectively in providing a comprehensive and high-quality services for all customer needs. Handle enquiries, and resolve customer problems and complaints with...
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13.05.2024
WF

Wells Fargo Customer Service Representative United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Description:
Support financial products and services. Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution. Perform moderately complex...
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09.05.2024
WF

Wells Fargo Customer Service Representative United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Description:
Support financial products and services. Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution. Perform moderately complex...
Full job details
A Customer Service Manager for Expoint, the premiere job searching platform for the tech industry, is an integral part of our business. We're looking for an energetic individual who can bring professionalism, dedication, and enthusiasm to their role as manager. Your primary duties involve overseeing the customer service team, ensuring that our customers receive excellent service that is in line with our high standards. You'll be managing a variety of customer service tasks, such as resolving customer inquiries, resolving disputes, and ensuring that all customer service policies and procedures are followed. You'll also be working closely with other departments to maintain customer relations and satisfaction. Your responsibilities will also extend to developing customer care initiatives and carrying out special projects to ensure that customer service standards are met. You'll be responsible for onboarding and training customer service representatives, implementing customer service strategies, and evaluating performance metrics. To excel in this position, you should have excellent communication skills, problem-solving skills, and a strong understanding of customer service principles and practices. This is a great opportunity for someone looking to take on a managerial role in the tech industry. If you're looking for an exciting and challenging role that involves managing and motivating a customer service team, this is the perfect fit. Please submit your resume and cover letter to start your application with Expoint.