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Customer Service Manager jobs

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4,504 jobs found
12.09.2023
O

Oracle Incident Customer Service Manager Shift United States

Limitless High-tech career opportunities - Expoint
Description:
Facilitate government client-facing incident calls and lead cross-functional teams toward swift and appropriate resolutions. Communicate effectively and professionally orally and in writing. Delegate work appropriately, provide clear expectations, and follow...
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13.09.2023
O

Oracle Incident Customer Service Manager Shift United States

Limitless High-tech career opportunities - Expoint
Description:
Facilitate government client-facing incident calls and lead cross-functional teams toward swift and appropriate resolutions. Communicate effectively and professionally orally and in writing. Delegate work appropriately, provide clear expectations, and follow...
Full job details
18.09.2023
CG

Citi Group Sr Customer Service Manager - VP Hybrid United States, Florida, Jacksonville

Limitless High-tech career opportunities - Expoint
Description:
Manage one or more teams in servicing and/or sales as well as complex and variable issues with significant impact over department(s) Evaluates team’s performance, make recommendations for pay increases, hiring,...
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11.09.2023
CG

Citi Group Customer Service Sr Manager - Costco Hybrid United States, Florida, Jacksonville

Limitless High-tech career opportunities - Expoint
Description:
Manage one or more teams in the Customer Service function; division is based on line of business or product and span of control. Resolve issues that include uncommon and complex...
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25.09.2023
V

Verbit Customer Service United States, Pennsylvania

Limitless High-tech career opportunities - Expoint
Description:
4PM-4AM(shift can start at 4PM/6PM/8PM). The scope of work may include but is not limited to the following:. Set up closed captioning for live TV networks. Ensure on-air continuity of...
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17.09.2023
V

Verbit Customer Service United States, Pennsylvania

Limitless High-tech career opportunities - Expoint
Description:
4PM-4AM(shift can start at 4PM/6PM/8PM). The scope of work may include but is not limited to the following:. Set up closed captioning for live TV networks. Ensure on-air continuity of...
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24.09.2023
F

Fortinet Customer Service Representative United States, California, Sunnyvale

Limitless High-tech career opportunities - Expoint
Description:
Troubleshoot and resolve Customer Service related queries through phone, chat and web tickets in accordance with Fortinet policies and procedures. Professionally screen incoming customer calls, assist with ticket creation, verify...
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Limitless High-tech career opportunities - Expoint
Description:
Facilitate government client-facing incident calls and lead cross-functional teams toward swift and appropriate resolutions. Communicate effectively and professionally orally and in writing. Delegate work appropriately, provide clear expectations, and follow...
Full job details
A Customer Service Manager for Expoint, the premiere job searching platform for the tech industry, is an integral part of our business. We're looking for an energetic individual who can bring professionalism, dedication, and enthusiasm to their role as manager. Your primary duties involve overseeing the customer service team, ensuring that our customers receive excellent service that is in line with our high standards. You'll be managing a variety of customer service tasks, such as resolving customer inquiries, resolving disputes, and ensuring that all customer service policies and procedures are followed. You'll also be working closely with other departments to maintain customer relations and satisfaction. Your responsibilities will also extend to developing customer care initiatives and carrying out special projects to ensure that customer service standards are met. You'll be responsible for onboarding and training customer service representatives, implementing customer service strategies, and evaluating performance metrics. To excel in this position, you should have excellent communication skills, problem-solving skills, and a strong understanding of customer service principles and practices. This is a great opportunity for someone looking to take on a managerial role in the tech industry. If you're looking for an exciting and challenging role that involves managing and motivating a customer service team, this is the perfect fit. Please submit your resume and cover letter to start your application with Expoint.