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Uber Lead Customer Experience Direct LOB United States, West Virginia
Forge Relationships with Law Enforcement and positively influence Law enforcement sentiment towards Uber : Build and sustain positive, open, and cooperative relationships with police and public safety officials. Deliver Expert...
Perform accurate and timely data entry and validation to support regional sales strategy. Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands...
Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day)...
Develop clear objectives and priorities to deliver results and meet organizational goals. Influence decision-making at the senior leadership level. Perform the most highly complex research and insights using product knowledge...
Problem Solving & Strategy: Use logic, data, and root-cause analysis to solve complex issues and prioritize impactful initiatives with clear timelines. Project & Stakeholder Management: Lead cross-functional projects, define goals,...
Train, coach, and develop a high-performing ad sales team with deep expertise across key verticals. Own and deliver revenue targets while ensuring impact, execution quality, and customer success. Manage accurate...
Handle Customer Interactions via inbound/outbound phone and messaging. Ensure continuous process improvement, advocating passionately on behalf of our community to influence the overall customer experience. Provide accurate, valid, and complete...
Forge Relationships with Law Enforcement and positively influence Law enforcement sentiment towards Uber : Build and sustain positive, open, and cooperative relationships with police and public safety officials. Deliver Expert...
Expoint is an innovative new job searching platform that caters solely to the tech industry. We’re looking for customer representatives who can provide excellent customer service to our users.
As a customer representative, your role is crucial in helping our customers find the perfect job opportunity. You will be tasked with providing timely, accurate responses to customer queries and identifying customer needs. You’ll be expected to investigate and resolve customer complaints, analyze customer feedback, and identify potential opportunities for improvement.
To be successful in this role, you must possess excellent interpersonal, communication, and negotiation skills. You should also be prepared to learn about the tech industry and stay up to date with the latest trends in technology. You must also be proficient in identifying key metrics, trends and data points in order to inform operational decisions.
You will work closely with our team of software engineers, product developers, and other customer representatives. A successful customer representative should be a problem-solver and have a strong sense of empathy and understanding when working with customers.
A customer representative with Expoint should be passionate about working with people, understanding the tech industry, and helping customers find the perfect job opportunity they’ve been searching for. If this opportunity sounds like a fit for you, we look forward to hearing from you!