With Expoint, the dream vaccancy is waiting for you around the corner. Jobs as Customer Representative, is this the job you are looking for? We definitely have a Customer Representative job with your name on it.
Company
Job type
Job categories
Job title (1)
United States
State
City
1,020 jobs found
17.03.2024
IBM
IBM Customer Service Representative United States, Illinois
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You’ll be the technical resource...
Troubleshoot and resolve Customer Service related queries through phone, chat and web tickets in accordance with Fortinet policies and procedures. Professionally screen incoming customer calls, assist with ticket creation, verify...
Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team. Provide feedback and present ideas for improving or implementing...
Relationship Management:Develop and maintain strong, long-lasting relationships with key stakeholders, including technical teams, project managers, and C-level executives.Orchestrate key touchpoints with customers from weekly status meetings to Executive Business ReviewsAct...
Support less experienced Customer Resolution team in interpreting and understanding complex policies as well as managing cross-group projects. Research, respond to, and resolve escalated inquiries. Perform or guide others on...
Support less experienced Customer Resolution team in interpreting and understanding complex policies as well as managing cross-group projects. Research, respond to, and resolve escalated inquiries. Perform or guide others on...
Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat,...
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You’ll be the technical resource...
Expoint is an innovative new job searching platform that caters solely to the tech industry. We’re looking for customer representatives who can provide excellent customer service to our users.
As a customer representative, your role is crucial in helping our customers find the perfect job opportunity. You will be tasked with providing timely, accurate responses to customer queries and identifying customer needs. You’ll be expected to investigate and resolve customer complaints, analyze customer feedback, and identify potential opportunities for improvement.
To be successful in this role, you must possess excellent interpersonal, communication, and negotiation skills. You should also be prepared to learn about the tech industry and stay up to date with the latest trends in technology. You must also be proficient in identifying key metrics, trends and data points in order to inform operational decisions.
You will work closely with our team of software engineers, product developers, and other customer representatives. A successful customer representative should be a problem-solver and have a strong sense of empathy and understanding when working with customers.
A customer representative with Expoint should be passionate about working with people, understanding the tech industry, and helping customers find the perfect job opportunity they’ve been searching for. If this opportunity sounds like a fit for you, we look forward to hearing from you!