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3,953 jobs found
04.12.2023
NIC

NICE Customer Success Manager United States

Limitless High-tech career opportunities - Expoint
Description:
Interacting with customers on a regular basis in phone or in person as their thought partner and lead influencer. Build and maintain functional expertise in NICE’s Customer Engagement Analytics product...
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01.12.2023
V

Vastdata Customer Success Manager United States

Limitless High-tech career opportunities - Expoint
Description:
You will manage 2-3 large customers and a few smaller customers. Hands-on keyboard, VAST Data product expert. Knowledge of customer’s use cases and priorities. Lead and coordinate regular business review...
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05.12.2023
NA

NetApp Customer Success Manager United States, Oregon

Limitless High-tech career opportunities - Expoint
Description:
Create impactful relationship with the Customer, NetApp, and Hyperscalers account Team (Azure, GCP & AWS). You will become intimately acquainted with the customer’s business requirements, technical needs, solutions, environment, and...
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03.12.2023
Rsa

Rsa Customer Success Manager United States, New Mexico, Albuquerque

Limitless High-tech career opportunities - Expoint
Description:
Responsible for managing assigned accounts, maintaining a continual focus on the customers business goals to improve their overall technical and operational health and realize the maximum value of their Outseer...
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01.12.2023
B

Buildots Customer Success Manager United States

Limitless High-tech career opportunities - Expoint
Description:
Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects. Lead the relationship with our key champions ensure they feel supported by Buildots,...
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02.12.2023
V

Vastdata Customer Success Manager United States

Limitless High-tech career opportunities - Expoint
Description:
VAST Data product expert. Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development...
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09.12.2023
V

Vimeo Sr Customer Success Manager United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Agree on business objectives and goals with customers to build measurable success plans to deliver return on investment. Accountable for customer and Vimeo stakeholders throughout the entire customer lifecycle. Act...
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Limitless High-tech career opportunities - Expoint
Description:
Interacting with customers on a regular basis in phone or in person as their thought partner and lead influencer. Build and maintain functional expertise in NICE’s Customer Engagement Analytics product...
Full job details
The job of a Customer Success Manager (CSM) is at the heart of the tech industry. With the launch of Expoint, the technology job market is booming—and the importance of customer success is growing. As a CSM, you'll be deploying a variety of strategies to ensure that technology clients' expectations are met, and the overall customer satisfaction with their products and services is maintained. Your key role would be to develop relationships with customers and help them use the company's product or service to its fullest potential. Your responsibilities include responding to customer inquiries, providing technical support, initiating and maintaining customer relationships, conducting educational webinars and demos, providing customer feedback to internal teams, and continuously monitoring customer data. You’ll have direct contact with customers and have strong communication skills in order to explain technical concepts in an easy to understand manner. You’ll need to be adept at problem solving and quickly assess recommendations to enhance customer satisfaction. You will be knowledgeable of the company's products and services and understand customer behavior to identify areas of improvement. Your highly organized nature with an attention to detail will be key to your responsibilities. As the face of the company, you will be responsible for creating a positive and lasting impression for customers. At Expoint, if you’re a customer-savvy professional, with a technical background and excellent communication and problem-solving skills, then this is the perfect job for you. Come join us and make a real difference in the tech industry.