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Flywire Product Manager - Healthcare United States
Create, manage, and refine the roadmap and backlog. Define user stories, lead sprint planning, and backlog refinement. Define and measure product KPIs, then identify trends and craft product improvements in...
Own the North American gateway roadmap, focusing on optimizing and scaling the connections between Flywire’s platform and its payment partners (e.g., PSPs, acquirers, financial institutions) for payments originating in United...
Business partnering with leaders and VPs and the other cross-functional teams located globally. Build and retain a strong and effective team. Oversee month-end close and reporting activities, forecast, variance analysis...
Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand...
Promoting Uber Direct value proposition - Clearly understand and communicate the value of Uber Direct to prospects and customers. Seek and achieve logistics, same-day delivery, delivery as a service industry...
Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions. Provide feedback...
Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand...
Create, manage, and refine the roadmap and backlog. Define user stories, lead sprint planning, and backlog refinement. Define and measure product KPIs, then identify trends and craft product improvements in...
As the CRM Manager for Expoint, you will lead the organization's efforts in leveraging consumer data to help build and maintain relationships with our customers. You will be in charge of the development and successful execution of data-driven marketing campaigns that optimize interactions with customers both current and prospective.
Your primary responsibilities include developing and managing effective customer segmentation for targeted marketing activities, assessing data discoverability and access, and identifying opportunities for improved customer journey experiences. You will be expected to maintain and develop Expoint's usage of CRM infrastructure and toolkits, securing customer data, and ensuring optimal and compliant data usage. Ultimately, your goal is to ensure that Expoint maintains a positive and profitable relationship with customers, as well as building customer loyalty and engagement.
You must have excellent problem-solving skills and be comfortable working with all levels of stakeholders. A deep understanding of customer lifecycle and customer consent management is also key, as is a passion for learning and staying abreast of the latest CRM trends, technologies, and methods. You should also have excellent interpersonal and communication skills and be comfortable in presenting to both large and small groups.
If you have a successful track record in a B2B or B2C environment and have a passion for data-driven customer relationship management, then Expoint welcomes you to apply to our CRM Manager role.