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Expoint is a tech industry-exclusive job searching platform that gives job seekers access to the most sought-after positions in the industry. As part of Expoint's offering, we are looking for an experienced community manager to join our team.
This role requires excellent communication and project management skills, as well as the ability to establish strong relationships with the tech community. The community manager will be a key member of the Expoint team, working directly with the marketing and development divisions to ensure that the platform is running smoothly. This position requires a person with a deep knowledge of the tech industry to serve as the platform's primary ambassador and build relationships with users and partners.
As a community manager, your responsibilities will include:
– Connecting with members of the tech industry to foster real relationships, maintain customer loyalty, and foster engagement
– Monitoring conversations on social media platforms and responding to customer inquiries
– Utilizing analytics and insights to enhance customer experience
– Launching and coordinating customer outreach campaigns
– Designing and executing a strategic approach to developing customer relations
– Troubleshooting customer issues and providing creative customer service solutions
– Generating content that resonates with the tech community
The ideal candidate for this role will possess a background in technology and customer service, as well as be a self-starter and organized problem-solver.
If this role speaks to your passion for technology, customer service, and development, then Expoint wants to hear from you. Apply today to join our team and become the voice of our tech industry platform.